Bhavneet Sachdeva
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Bhavneet Sachdeva Email & Phone Number

Technical Support Representative at NRT Technology Corp. at NRT Technology Corp.
Location: Canada, Canada, Canada 6 work roles 3 schools
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Current company
NRT Technology Corp.
Role
Technical Support Representative at NRT Technology Corp.
Location
Canada, Canada, Canada
Company size
173 employees

Who is Bhavneet Sachdeva? Overview

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Quick answer

Bhavneet Sachdeva is listed as Technical Support Representative at NRT Technology Corp. at NRT Technology Corp., a company with 173 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Bhavneet Sachdeva.

Bhavneet Sachdeva previously worked as Technical Support Representative at Nrt Technology Corp. and Technical Support Representative at Nrt Technology Corp.. Bhavneet Sachdeva holds Post Secondary Diploma, Computer Systems Technician from George Brown College Continuing Education.

Company email context

Email format at NRT Technology Corp.

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NRT Technology Corp.

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Profile bio

About Bhavneet Sachdeva

Wireless Networking Technician with 3 years of technical support experience supporting clients working in casino environment and consumers using devices with iOS & macOS operating systems remotely in a professional manner to make sure the delivered instructions keep their businesses running without any issues and ensuring satisfactory feedback

Current workplace

Bhavneet Sachdeva's current company

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NRT Technology Corp.
Nrt Technology Corp.
Technical Support Representative at NRT Technology Corp.
toronto, ontario, canada
Website
nrttech.com
Employees
173
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Company profile
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6 roles

Bhavneet Sachdeva work experience

A career timeline built from the work history available for this profile.

Technical Support Representative

Current
Nrt Technology Corp.

Toronto, Canada Area

Oct 2017 - Present

Technical Support Representative

Current
Nrt Technology Corp.

Toronto, Canada Area

  • Remote software installations and troubleshooting live ATM kiosks in the casinos and other gaming locations on field
  • Work closely with internal management team to meet Service Level Agreement (SLA) adherence during the escalation situations
  • Escalate or reassign problem tickets to internal or external experts
  • Conduct research working with hardware, development, project manager and compliance team for better resolutions
Oct 2017 - Present

Technical Customer Support Representative

Current
The Minacs Group

Hamilton, Ontario

  • Provide customer support to consumers with iOS & macOS devices
  • Diagnose end user problems using systematic listening and probing approach
  • Conduct limited suggestive selling of client products
  • Document individual case reference files and log call records
  • Escalation to Tier-2 Technical and other appropriate support groups via warm transfer
Aug 2015 - Present

Quality Coach

The Minacs Group

Hamilton, Ontario, Canada

  • Monitor live and recorded calls and evaluate according to client’s evaluation system
  • Perform and complete Contact Handling Evaluation Forms (CHEF) on agents and provide coaching feedbacks
  • Reinforce good behaviors through mentoring and role playing
  • Develop and deliver roundtable presentations
May 2016 - Oct 2017

Phone Interviewer

Forum Research

Toronto, Canada Area

  • Conduct surveys in the utmost professional manner, according to the briefing provided
  • Maintain confidentiality of all the collected data
  • Adherence to interviewer protocols
  • Meet productivity requirements on the daily basis
Apr 2015 - Oct 2015

Customer Service Representative

Church'S Chicken

Toronto, Canada Area

  • Handle cash counter in a fast paced environment while collecting dine-in, pick-ups and delivery orders
  • Complete inventory check and documentation before deadline for raw food items
  • Assist new hire cooks and representatives in the absence of manager
Mar 2014 - Aug 2015
Team & coworkers

Colleagues at NRT Technology Corp.

Other employees you can reach at nrttech.com. View company contacts for 173 employees →

TD Tyanna Deyoung Tyanna Deyoung Colleague at Nrt Technology Corp. Las Vegas, Nevada, United States, United States View → KM Krusha Mistry Krusha Mistry Colleague at Nrt Technology Corp. Scarborough, Ontario, Canada, Canada View → DB David Birks David Birks Colleague at Nrt Technology Corp. Egg Harbor, New Jersey, United States, United States View → JR Juan Romero Juan Romero Colleague at Nrt Technology Corp. Las Vegas, Nevada, United States, United States View → VV Vimal Vishwakarma Vimal Vishwakarma Colleague at Nrt Technology Corp. Mississauga, Ontario, Canada, Canada View → MD Matt Denington Matt Denington Colleague at Nrt Technology Corp. Toronto, Ontario, Canada, Canada View → QZ Qiyu Zhang Qiyu Zhang Colleague at Nrt Technology Corp. Greater Toronto Area, Canada, Canada View → RK Robert Kuo Robert Kuo Colleague at Nrt Technology Corp. Taiwan, Taiwan, Province Of China View → SS Syed Shayan Ali Syed Shayan Ali Colleague at Nrt Technology Corp. Toronto, Ontario, Canada, Canada View → ST Stephen Teal Stephen Teal Colleague at Nrt Technology Corp. Markham, Ontario, Canada, Canada View →
3 education records

Bhavneet Sachdeva education

Post Secondary Diploma, Computer Systems Technician

George Brown College Continuing Education

• Operating Systems: Windows XP/Vista/Win7/8/10, Win 2008 R2 Server, Kali Linux • Experience of Windows Active Directory and Group.

Post Graduate Diploma, Wireless Networking

George Brown College

Activities and Societies: Member of Events Society• Applications: Microsoft Office Suite, GNS3, Wireshark, Advanced Security Application.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Honors

Amritsar College Of Engineering & Technology (Acet)

Activities and Societies: Active participant in Technical Festivals, Group Discussions, Quizzes, Debates and more.• Experience with.

FAQ

Frequently asked questions about Bhavneet Sachdeva

Quick answers generated from the profile data available on this page.

What company does Bhavneet Sachdeva work for?

Bhavneet Sachdeva works for NRT Technology Corp..

What is Bhavneet Sachdeva's role at NRT Technology Corp.?

Bhavneet Sachdeva is listed as Technical Support Representative at NRT Technology Corp. at NRT Technology Corp..

Where is Bhavneet Sachdeva based?

Bhavneet Sachdeva is based in Canada, Canada, Canada while working with NRT Technology Corp..

What companies has Bhavneet Sachdeva worked for?

Bhavneet Sachdeva has worked for Nrt Technology Corp., The Minacs Group, Forum Research, and Church'S Chicken.

Who are Bhavneet Sachdeva's colleagues at NRT Technology Corp.?

Bhavneet Sachdeva's colleagues at NRT Technology Corp. include Tyanna Deyoung, Krusha Mistry, David Birks, Juan Romero, and Vimal Vishwakarma.

How can I contact Bhavneet Sachdeva?

You can use AeroLeads to view verified contact signals for Bhavneet Sachdeva at NRT Technology Corp., including work email, phone, and LinkedIn data when available.

What schools did Bhavneet Sachdeva attend?

Bhavneet Sachdeva holds Post Secondary Diploma, Computer Systems Technician from George Brown College Continuing Education.

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