Bhavneeta Taylor work email
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Bhavneeta Taylor personal email
With a passion for travel from an early age I completed a degree in Leisure Management and then embarked on a gaining as much experience to understand the industry. Understanding the complexities of the travel model through retail and call centre jobs I moved into field sales having no experience in this area! This was the start of my journey and had various promotions and responsibilities added to my role. This has led me to the individual that I am today often described as “tenacious and someone who gets the job done” Working within a sales and commercial function has driven me to build a range of skills during my career to date which are transferable to other industries. This is down to the engagement of different stakeholders within global businesses.I am a self-motivated and progress-driven meticulous individual with a long-standing record of initiative and innovation looking to progress into a senior role. With 20+ year’s experience within commercial sales I have developed and executed strategies to grow sales and drive new business. Excellent relationship management, marketing, presentation and communication skills. Driven and motivated approach to achieving goals with effective negotiation and decision-making skills along with exceptional organisational and planning skills. Confident record of influencing and driving sales, account and project management at senior level through both B2B and B2C channels in global tour operations. I am open-minded and I have proven to be effective innovative and motivational, with proficiency in delegation and collaborative work. Key Skills include: Matrix management, Relationship Management, Strategic Planning, Marketing, Communication, Commercial Negotiation, Mentoring, Coaching, Presenting, Budgetary control. Salesforce
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Chief Sales Officer (Cso)Tprofile May 2024 - Present -
Head Of SalesTprofile Jan 2022 - Present -
Sales Business DevelopmentYomdel Sep 2020 - Jan 2022Yomdel designs and delivers world-class customer experiences, for modern, customer focused businesses, who want to differentiate on service. Yomdel pioneered high quality, fully managed live chat services to the property sector, and now serves over 2500 businesses across multiple UK sectors. Yomdel has grown to become a leading global provider of customer experience-enhancing services, delivering a huge impact for thousands of businesses. Partnering with over 2500 UK businesses, Yomdel CX services have delivered an average 32% incremental revenue through improved customer experience, with current aggregate performance running at a staggering 18:1 ROI. In addition, today Yomdel offers 24/7 voice call and email support, with social messenger channels coming on stream this year too.Essential Responsibilities:• Key owner for Business Development, expanding Yomdel sales focusing on the upper end of SME’s.• To proactively identify potential sales target companies and contacts for Yomdel’s core offering and Yomdel’s innovations. • Identify and grow current client portfolio of basket sales with the evolvement of Yomdel products.• To generate negotiate and close commercial deals with longevity.• Work with internal and external stakeholders to ensure smooth transition of client relationships. • Represent Yomdel in a confident, positive, and inspirational light to all external audiences. -
Sales, Marketing & Commercial Professional With 20+ Years ExperienceFreelance Jul 2020 - Sep 2020
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Partnership Account Manager (International Partnerships)Travelport Jul 2019 - Jul 2020Key Stakeholder management with Strategic Digital Media related partnerships globally. Main responsibilities include but not limited to deliver and maintaining commercial and contractual deliverables for existing partnerships including TravelClick Amex GBT, Adara & Sojern.Identifying and executing new partnerships. (Includes researching and delivering due diligence proposals) -
Strategic ConsultantThe Travel Network Group Mar 2019 - Jul 2019Remote/WokingThe Travel Network Group is the largest independent travel network in Europe providing a range of propositions, products and services supporting over 900 independent travel agents ensuing a powerful distribution channel to over 170 tour operators, travel consolidators, airlines and accommodation businesses worldwide. Consultative role for The Travel Network Group Head office to enhance and grow cruise product strategy. Essential Responsibilities• Implement a working plan to expand customer base and product distribution to meet mid and long-term business requirements• Present commercial insights, to ensure competitive edge for product offering and client remains ahead within its sector• Commercial Strategy: Amplify portfolio by negotiating best in class rates and generating new businesses through creativity of proposition• Board Level reports • Coach and mentor team• Facilitate seminar workshops -
Strategic Account ManagerCelebrity Cruises, Inc. Dec 2013 - Dec 2018Field BasedTo devise, implement and manage strategic consortia head office commercial terms/plans and deliver forecasted growth and share. Own and drive Luxury strategy for new partners.Responsibilities include:• Devising and implementing fully integrated strategic sales and marketing annual plan with focus on Investment, Marketing, Training, Upsell.• Implementation of a contact strategy for field sales team that focuses and drives sales with key target partners.• Coach, Motivate and mentor Regional Sales Managers and Sales Support teams• Identify, nurture, and develop high end luxury agents, tour operators and emerging channel including C&I.• Manage and own marketing budgets to ensure maximum return on investment. -
National Account ManagerThomas Cook May 2010 - Dec 2013Peterborough, England, United Kingdom▪ Responsible for delivery of commercials through non-Thomas Cook Channels▪ Execute sales & marketing plans to deliver regional airport load factors▪ Training▪ Analyse revenue earning opportunities providing detailed analysis, targeted insight and strategic advice to achieve mutual goals.NOTABLE HIGHLIGHTS▪ Grew overall sales and market share through national accounts year on year by over 20%▪ Contributed to overall margin/profit by executing account plans to increase sales of differentiated and core products through key accounts by 20%▪ Slashed the cost of sale through effective negotiation whilst ensuring the continuation and enhancements of sales growth and new customers – savings of £600k▪ Launched and project managed the Thomas Cook Experts Training Programme for independent agents, 500 course completions during the first 3 months▪ Winning the prestigious Account Manager of the Year with Advantage Travel Partnership 2012;100+ entrants▪ Winning Sales Team of the Year with Travel Trade Gazette 2010;75+ entrants▪ Improved cash flow by re negotiating agent payment schemes▪ Successfully implementing e-ticketing through key independent agents - savings of £200k▪ Identified new business channels to maximise sales through emerging channels - exceeding sales of £6m▪ Improved technology links e.g. API’s & XML through aggregator partners e.g. Multicom to enhance the online booking experience for online key accounts -
Commercial Relations ManagerThomas Cook Tour Operations Limited Sep 2007 - May 2010PeterboroughESSENTIAL DUTIES AND RESPONSIBILITIES▪ Own and manage the relationship with Co-operative Travel Trading Group (Largest sales channels outside Thomas Cook)▪ Manage marketing budgets in excess of £0.5mNOTABLE HIGHLIGHTS▪ Influenced and growing share through a diverse range of retailers including high street, homeworkers, call centres, affinity partners and online to sell TC products in a highly competitive market▪ Delivered innovative interactive product presentations to audiences of 500+▪ Devised and implemented unique incentives to deliver sales of differentiated products and keep stakeholders engaged▪ Fostered strong relationships with product teams to enhance product knowledge through agent educationals securing additional funds to cover costs -
Key Account ManagerThomas Cook Tour Operations Limited Jun 2006 - Sep 2007Peterborough, England, United Kingdom• Responsible for sales through consortia channels• Executing Commercial agreements, marketing and training plans• Escorting overseas educational visits -
National Account ManagerThomas Cook Signature Sep 2000 - Sep 2007Peterborough, England, United Kingdom• Ambassador for Scheduled brands including South African Airways Holidays• Responsible for delivering forecasted sales growth through non-TC Channels• Trade events and conferences• New product development – “Latitude” (Luxury Proposition) -
Account ManagerBritish Airways Holidays (Joint Venture With Thomas Cook) Sep 1999 - Sep 2000Crawley, England, United Kingdom• Maintaining share of voice for dual branded products• Driving and delivery sales targets• Managing top agent reward programme through Global Travel Group -
Sales ExecutiveTime Off (City Break Specialist) May 1997 - Dec 1999Peterborough, England, United Kingdom• Business Development “feet on the street” approach• Training and development for trade partners
Bhavneeta Taylor Skills
Bhavneeta Taylor Education Details
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Travel And Tourism -
Alperton High School
Frequently Asked Questions about Bhavneeta Taylor
What company does Bhavneeta Taylor work for?
Bhavneeta Taylor works for Tprofile
What is Bhavneeta Taylor's role at the current company?
Bhavneeta Taylor's current role is Sales / Business Development.
What is Bhavneeta Taylor's email address?
Bhavneeta Taylor's email address is bh****@****ses.com
What schools did Bhavneeta Taylor attend?
Bhavneeta Taylor attended Thames Valley University, Alperton High School.
What skills is Bhavneeta Taylor known for?
Bhavneeta Taylor has skills like Online Travel, Business Travel, Cruises, Sales Management, Business Development, Contract Negotiation, Sales, Leisure Travel, Travel Management, Tour Operators, Leisure, Tourism.
Who are Bhavneeta Taylor's colleagues?
Bhavneeta Taylor's colleagues are Paul Kuzminsky, Ryan Clarke, Kerrie O., Peter Wright, Craig Lefevre.
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