Bhavya Juneja Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

- Passenger Assistance: Provide high-level of concierge services to distressed passengers, organizing hotel accommodations and transportation arrangements.- Airport operations: Efficiently operate within Pearson Airport during operational hours to facilitate passenger assistance.- Administrative Tasks: Handle paperwork and finalize reports related to passenger assistance and operational task.- Customer Follow-up: Diligently follow up with passengers to ensure their needs are met, including issuing vouchers and other necessary documentation through internal company systems.-Airlines Representation: Represent various airlines including Turkish Airlines, Eva Air, Egypt Air, KLM, LOT, Sata Airline, Biman Bangladesh Airline, Air France, and Royal Jordanian Airline.

Vaughan, Ontario, Canada

-Excelled at operating cash registers, processing payments, and providing change accurately.- Handling guest complaints and resolving issues in a timely and professional manner.-Answering phone calls and responding to guest inquiries.

Etobicoke, Ontario, Canada

-Handled customer inquiries and suggestions courteously and professionally.-Worked with administration: forwarded requests and unresolved issues to designated resources by communicating and coordinating with internal departments.-Participated in team meetings and training sessions to stay informed about product updates and changes.- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.