Bhavya Bharadwaj Email & Phone Number

Toronto, On, Ca

- Perform diagnostic tests and troubleshoot technical issues to identify and resolve problems.- Educate customers on the use and functionality of their devices, software, and peripherals, helping them maximize their technology investments.- Assist customers with setting up and configuring devices, installing software, and connecting to networks.- Maintain accurate records of customer interactions, services provided, and product details for future reference and follow-up.

- Provided technical assistance in software development, test, and delivery- Proactively identifying solutions to address them in advance- Resolved technical issues and designed and enhanced test automation framework(s) using Python- Automated test-equipment and traffic generators, developed automation test cases, test-suites, LEGOs, and setup files for several OTN and Ethernet features- Reviewed test cases, test plans, and test-suites/scripts developed by peers and manual PV team- Optimized old test suites by improving error-handling, execution-time, and coverage, ensuring reliable solutions for our clients

- Conducted in-depth research on Non-Fungible Tokens (NFTs), gaining a deep understanding of the technology and its potential applications- Created a visually stunning and informative illustrated deck on the role of Blockchain in Finance and Supply Chain Management, showcasing a keen eye for design and a talent for presenting complex ideas in a clear and concise manner- Working on the module of Artificial Intelligence, Machine Learning, and Deep Learning, developing a strong foundation in cutting-edge technologies and their practical applications in real-world settings- Demonstrated leadership skills by leading a team on a Non- Fungible Token (NFT) project, successfully guiding the team to deliver a high-quality product on time and within budget

- Developing effective test suites using the Pyctat Framework, ensuring reliable product delivery- Created robust Application Programming Interfaces (APIs) for seamless communication between software systems- Experienced in Risk Management, identifying and mitigating potential project risks to maintain project timelines- Creating comprehensive test cases and executing them for efficient and accurate test automation- Capable of debugging and fixing errors encountered during testing to deliver test suites that meet or exceed project requirements

Post Graduate Certificate, Information Technology, 3.3 Out Of 4

Bachelor Of Technology - Btech, Computer Engineering, 9.20 Out Of 10