My duties and responsibilities at Comfort Inn contain but are not limited to:- Providing excellent customer service to all guests- Welcoming and greeting all guests, and executing check-in and check-out procedures- Answering guest inquiries and providing assistance in a professional manner- Answering all incoming phone calls and processing new reservations- Accurately following all cash handling procedures- Adhering to all department and Company policies and procedures- Ensuring guest security by proper handling of guest room keys and personal information- Administering all night audit functions- Balancing all revenue and settlement accounts nightly- Ensuring that all daily transactions are reconciled and accounted for in accordance with set policies and procedures- Maintaining files and resetting the system for the next day of operations- Following up on guest requests and resolving problems promptly- Performing any other job-related duties as assigned.