Experienced SQL Support Engineer and Business Analyst with a strong background in data analysis, database integration, and troubleshooting. Skilled in utilizing SQL to manipulate and draw insights from large datasets, resulting in more accurate analysis and decision-making. Proficient in developing interactive dashboards using tools such as Apache Superset, Tableau, and Power BI. In my role as a SQL Support Engineer at Auriga IT, I successfully handled DB integration, reinstallation, maintenance, and troubleshooting requests for a team of TMS. I demonstrated exceptional analytical skills by identifying outliers through dashboard analysis, leading to the resolution of over 95% of support tickets within 24 hours.During my tenure as a Business Analyst at workXmate Technologies, I leveraged SQL to configure workXmate according to customer requirements, ensuring customer success. I effectively documented and analyzed customer requirements and delivered timely resolutions to customer requests.As a Data Science and Business Analytics Intern at The Sparks Foundation, I analyzed a global terrorism dataset and developed visualizations using Tableau, effectively communicating my findings through a PowerPoint presentation.With a Master's degree in Computer Application and a Bachelor's degree in Computer Application, I possess a strong academic foundation. I have also acquired additional certifications, including SAS Programming and IBM Data Analyst.Proficient in Microsoft Office, RDBMS (PostgreSQL, MySQL, Microsoft Server, IBM Db2), and Python, I have a proven track record of leveraging various tools and technologies to perform data analysis and visualization tasks. With excellent time management and decision-making skills, I consistently deliver high-quality results.Beyond my professional pursuits, I have a passion for reading, traveling, and sports.