Bhawna Sharma Email & Phone Number

Glenview, Il, Us

Deerfield, Il, Us

Managed $100MM Healthcare Digital Innovation and Pharmacy Modernization Product Portfolios, focusing on digital innovation for clinical services, clinical trials, pharmacy modernization and data insights. - Managed P&L and Annual Capital Planning, with Resource & Budget for initiatives in Planview PPM. - Expanded SAFe Agile Framework with Roadmap, ART and PI planning to more teams within the organization. - Managed Product Roadmaps, PI planning, Product Delivery, Product Launch with KPI/OKR/ Initiative Status reporting, voice of customer and executive leadership communications - Launched Virtual Healthcare Service with 17 conditions in 30 states. - Launched 8 Clinical Trials on walgreens.com in collaboration with various Pharmaceutical companies. - Vendor Management, RFP/RFI, Evaluation and Selection, Negotiation, MSA and SOW execution.

Deerfield, Il, Us

Managed $50MM Walgreens Health Digital Innovation Portfolio, covering mobile app development, customer portals, and Health corner kiosks. - Lead Annual Product/Capital Planning, Resource Management, Project Finance Management (CAPEX/OPEX). - Lead Product Operations and SAFe Agile Framework implementation with Road Maps, PI planning, Agile Release Train. - Managed leadership reporting on Product KPI’s, Initiative Status and Risk Management. - Collaborate with Product Managers, Business Stakeholders, and IT teams to deliver business capabilities. - Led development and rollout of Care Team Portal (a Microsoft Dynamics Solution), Health Corner App and Store Kiosk application at 100+ Health Corners, onboarding 250+ resources to the new system. - Launched 23 Clinical Quality Services for multiple Payers at Walgreens Health Corners, impacting 300k lives. - Launched Virtual Healthcare Service with 10 conditions in 9 states and further expanding it to 17 conditions in 30 states. - Lead POC of Salesforce Health Cloud as Patient Care Platform for providing Clinical Services. - Set-up Demand Management process for receiving and prioritizing new business requests. - Vendor Management, RFI/RFP process, Vendor Selection, Contract Negotiation, MSA/SOW Execution, Track KPI's and Delivery Acceptance.

Deerfield, Il, Us

1. Digital Transformation Initiative for Marketing.- Manage set-up and roll-out of Adobe Campaign Classic, including content migration, execution of strategic marketing strategies as part of transition of Marketing team to new platform.- Demand Planner for MarTech team, assisting with prioritization of business requests and manage execution of key marketing initiatives.2. Marketing Optimization Initiative for Customer Experience and Engagement - Developed a technology roadmap for the Customer Engagement team. - Delivered POC for Red Point Orchestration Tool on the Azure platform for Customer Experience and Engagement team. Turned the project from Red to Green.

Schaumburg, Illinois, Us

- Managed roadmap and define strategic initiatives in collaboration with IT Directors for UX and Security to deliver product enhancements. - Managed initiatives for application integration with Identity & Access Management tools, IT Security remediations and enhancing environment stability.

North Chicago, Illinois, Us

- Work with Directors (Security and Digital Workplace Management) on Portfolio Management including Product Road Map, Long Range Plan and Annual Capital Plan. - Lead high value global initiatives to improve employee collaboration, streamline and automate support processes, improve security posture, support M&A activities and strengthen PMO support.Monitor resource capacity, utilization, finance and ROI across initiatives.- Vendor Management, RFI/RFP process, Vendor Selection, Contract Negotiation, MSA/SOW Execution, Track KPI's and Delivery Acceptance. - Performance goals were direct derivatives of IT VP goals.Key Initiatives include: - Managed a $14MM Digital Workplace initiative, including setting up O365 environment and migrate SharePoint site content and applications, outlook email, one drive data and phased roll-out to 35k users, including communications, change management and training. - Manage set-up O365 Governance and Process Re-engineering program to enable proper management of the environment and compliance. - Lead key security initiatives for Data Center Vulnerability Remediation - Implement ServiceNow process for automation of Access Management for Enterprise Applications.- Lead set-up of Hybrid Cloud Infrastructure in AWS with a Citrix Environment in the DMZ to support M&A initiative. - Lead set-up of Robotics Process Automation (RPA) for HR processes.- Core team member contributing to streamline of PMO processes and implementation of Clarity PMO Tool.

Woonsocket, Rhode Island, Us

Worked in a fast-paced environment, with other Project Managers and IT team members, to ensure successful project delivery from project inception through closure. Coached new PM’s and contributed in the implementation of the project management best practices within the team. - Lead critical projects for the “Speciality Pharmacy Application Enhancement” division to update product indications and maintain continued availability of medical products on the shelf.

Deerfield, Illinois, Us

Managed 40MM+ portfolio and department OPEX/CAPEX.- Lead 6MM Web Platform Management program for set-up of new CMS and DAM cloud solutions, migration of content, and clean-up of environment to reduce footprint by 65%.- Lead initiative of 10MM/~40k users, for migration of content from SharePoint 2010 to O365.- Launch of new Sharepoint Intranet site with microsites in 17 languages, with change management and roll-out across 35 countries and 40k users.- Set-up new demand management process adoption for business requests.Received Baxter Power-UP recognition in 2014, 2015, and 2016.

Deerfield, Illinois, Us

Align with business partners to deliver strategic US and Global digital marketing projects around Baxter’s online presence, managing corporate/product/event websites, web applications, mobility applications, web analytics, SEO, Social Media, YouTube channels, and email campaigns. Primary contact across multiple business units. - Lead the digital launch for Rixubis (coagulation factor IX) medication. - Lead set-up of LMS solution for Commercial excellence team to implement global sales training on PI indications applicable to each country. - Achieved a 41% IT cost reduction through balanced inhouse & outsourced development. - Supported commercial organization in business process improvements using SharePoint solutions. - Business POC for Commercial Organization for SharePoint Upgrade from 2007 to 2010. Project Managed Roll-out, Change Management, Training, IT Support. - Vendor Management, RFI/RFP process, Vendor Selection, Contract Negotiation, MSA/SOW Execution, Track KPI's and Delivery Acceptance.

Deerfield, Illinois, Us

Managed 150MM PMO IT Transformation team and provided project management support for key projects. Develop SOPs defining PMO processes and policies. Lead practice group to assist PMs in adopting new simplified and efficient processes. Define Project/ Program metrics, and create effective dashboards on project health and perform strategic analysis of projects. Tracked financial performance and contract resource utilization for all programs, reported on actual vs budgeted and secured funding approval for changes in scope.Key IT Transformation Projects managed: - 12MM Windows 7 Upgrade including web application remediation due to IE browser Upgrade, - Manage 45MM PMO for Global Data Center Migration, Operational Excellence Programs. - Manage 35MM PMO for Global IT Support Outsourcing Program. - Manage 50MM PMO for Global Network Upgrade with over 300 install sites across 39 countries. Received Baxter Power-Up Recognition in 2012.

Deerfield, Illinois, Us

Managed network infrastructure upgrade projects for Global and US customers. Establish and coordinate PMO for major network upgrade initiatives. Key Initiative:- Managed global program to upgrade network infrastructure for Baxter Healthcare – >50MM and 300+ install sites across 39 countries. - Managed global PMO for program, working with global/local infrastructure teams and multiple Cisco implementation partners.

San Jose, Ca, Us

Managed network infrastructure upgrade projects for Global and US customers. Establish and coordinate PMO for major network upgrade initiatives. Key Initiative: - Managed global program to upgrade network infrastructure for Baxter Healthcare – >50MM with over 300 install sites across 39 countries. - Managed global PMO for program, working with global/local infrastructure teams and multiple Cisco implementation partners.

Worldwide, Oo

Lead Advisory assignments with Consultants and Partners as a subject matter expert for Technology-Media-Telecom sector. Provided in-depth strategic and financial analysis on industry trends and business drivers. Create competitive market intelligence reports. - Content Manager for Deloitte Global Industry Research publication. - Recruited and mentored junior analysts on industry research and financial analysis.

Austin, Texas, Us

Manage Global Lead Management team in Digital Marketing, B2B Lead generation, A/B and M-V testing, Drip Marketing and metrics-based marketing with KPI and ROI. Establish use of CRM software for Lead Management process. Implemented use of Industry Research and Competitive Intelligence with Market Development activities. Conducted data analysis and reporting using Business Objects. Manage RFPs, RFQs and RFIs.

Navi Mumbai, Maharashtra, In

Circle Lead CRM & MIS 03/2004 – 04/2005Zone Customer Care Lead 05/2003 – 03/2004

Client Service Manager 08/2002 – 04/2003Project Coordinator 01/2002 – 07/2002

Mba, It & Marketing

Post Graduate Diploma In Computer Applications, Computer Science

Bs, Chemistry