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Ben Cartwright is listed as Second-in-Command | Wonder-driven leader working to build a pocket of greatness. at National Equipment & Service, based in Irvine, California, United States. AeroLeads shows a work email signal at toolots.com and a matched LinkedIn profile for Ben Cartwright.
Ben Cartwright previously worked as Vice President, Business Operations (Second-in-Command) at National Equipment & Service and Director of Operations at Toolots. Ben Cartwright holds Master Of Arts - Ma, History from California State University, Fullerton.
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AeroLeads found 1 current-domain work email signal for Ben Cartwright. Compare company email patterns before reaching out.
I do what I love. And early in my career, I learned that my passion is being involved in all areas of an organization. I can't help but think bigger. I realized the foundation of where I get my energy is a company culture the aligns with me on a deep level, so I always start there with teams and organizations. From here, it is exponentially easier to get the flywheel turning and see significant results, whether it's solving lingering problems that have existed "since the dawn of time," simplifying how teams process work, or increasing the bottom line (and not focusing solely on vanity metrics like revenue or headcount). At the end of the day, my ultimate goal is align people, and their outcomes, with the vision of the organization.At the core, whether in a startup, scale up, or turnaround, are its people. My focus on leadership, coaching, and development stems from a belief in the powerful impact of collective intelligence and collective effort from the teams. Working closely with individuals to provide support when needed, and space and autonomy when they're confident, is pivotal. Establishing a culture of accountability ensures that everyone (regardless of where they are in their individual stage of development) is aligned with the business goals, ultimately contributing to the greater shared vision.In managing the operational side, I prioritize objectivity, staying informed on the latest trends, data, technology, and generally wondering if there is something new or better that can make a bigger impact faster. My approach involves: - Optimizing or upgrading systems and processes and then enabling the people involved to continually improve it.- Designing and implementing strategies that align directly with the long-term vision, and the short-term goals, while ensuring it is scalable and not just a a short-term boost in a "flavor-of-the-month" metric.- Applying financial acumen to not only "manage" budgets but make them more effective to improve the organization's overall financial health.To make this all come together and transform teams and organizations is a powerful feeling for me and I am excited to keep building and learning. I'm happy to share some of my insights and experiences or learn from others. Let's connect and continue this fun journey.
Listed skills include Leadership, Project Management, Business Development, Research, and 31 others.
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Irvine, Ca, Us
National Equipment & Service (NES) is an industrial equipment service provider specializing in maintenance, repair, and installation of commercial dock and door equipment.
Toolots is an eCommerce platform and distribution channel for factory-direct industrial tools, machinery, and technology.Promoted to Director of Operations, where I managed Business Development, Account Management, Customer Service, Product Sales, and a tech-driven, after-sales service platform. In this role, I continued to apply a sales-minded strategy to operations, enhancing the synergy between departments to drive overall business growth. Reporting directly to the CEO, I worked closely with the executive team and Board of Directors to align our strategies and operations with the company's overarching vision.Key Achievements: 42x Revenue Growth: Over my tenure, our company monthly revenue surged from $95k in my first month to over $4 million. Strategic Operations Management: I led five diverse departments, orchestrating the efficient management of tens of thousands of products across various industries and manufacturers, ensuring seamless sales operations through the entire sales and fulfillment lifecycles. Growth and Efficiency: Instrumental in continually breaking records in client acquisition, revenue, profit margins, and order volumes by developing, implementing, and continually optimizing comprehensive roadmaps, KPIs, workflows, and SOPs. Strategic Contributions: Played a key role in refining the business model and ultimately presented it as a keynote presenter to premier international trade show in China.Key Takeaways: In this role, I significantly expanded my leadership reach, integrating diverse departments into a unified operational framework. I gained invaluable experience in aligning personnel and operational strategies to drive success at the departmental level and across the organization. Crucially, I also learned to effectively collaborate with the CEO, the Board of Directors, our offices across China, and manufacturers worldwide, understanding how these varied interactions contribute to the broader company vision and success.
In this dynamic role, I directly managed front-line sales operations and led the strategic development of new business partnerships with key players in the global industrial equipment sector. I managed the end-to-end process of manufacturer engagement, from initial onboarding through to product sales, fulfillment, and post-sale service.Key Achievements: Team Leadership and Development: Built and managed dedicated teams across Business Development and Account Management, aligning efforts to drive new business and nurture long-term partnerships. Partnership Excellence: Forged strategic relationships with global manufacturers, significantly expanding the company's market reach and product offerings. Operational Sales Management: Directed the intricate process of managing a vast array of products and accounts, translating complex operational tasks into measurable sales success. Achievement in Client and Revenue Growth: Played a pivotal role in amplifying our client base, enhancing revenue streams, and bolstering profit margins. Operational Frameworks: Crafted and executed key operational strategies, KPIs, and workflows, laying the groundwork for scalable growth and operational agility.Key Takeaways: I mastered the art of leading sales teams, while improving operational efficiency by designing, implementing, and optimizing operational systems and processes. My strategic approach to sales operations included establishing clear KPIs, refining workflows, and ensuring the seamless integration of these elements inside and outside my departments, which significantly enhanced our team's productivity and effectiveness. This comprehensive focus on operational excellence not only drove our sales success but also established a robust framework that supported scalable growth.
Menlo Park, Ca, Us
Robert Half is the world’s first and largest specialized staffing firm.At Robert Half, I honed my sales skills within the competitive landscape of technology staffing, engaging with a variety of clients from startups to enterprise-level businesses across all industries. My personal, primary mission was to master the art of sales and understand how, why, when, and who businesses hired to build my overall business acumen. This role was a masterclass in adapting sales techniques focusing on lead generation, client qualification, pipeline management, closing strategies, and overall new business development.Key Achievements: Lead Generation: Proactively secured new client relationships. Excelled in identifying and cultivating potential candidates, employing strategic sourcing methods to uncover top tech talent and new clients. Systematically qualified prospects to ensure alignment with the specific needs and unique cultures of our clients. Pipeline Management: Developed a disciplined sales approach to maintain a tight pipeline, akin to managing a sales funnel. This systematic tracking and nurturing of candidates and client jobs facilitated efficient progression from initial contact to placement. CRM Proficiency: Leveraged SalesForce to its full potential, ensuring meticulous tracking of all sales activities.Key Takeaways: This role significantly deepened my sales expertise, particularly in understanding and leveraging the nuanced interplay between sales and recruitment to achieve mutual success for our clients and candidates. Zooming out to a bigger picture, I learned the dynamics of a high-performance sales environment that I've adapted in all my roles since.
We-QA specializes in providing comprehensive customer analytics and consulting services to help businesses optimize their sales strategies and improve overall performance.During my time with We-QA, I spearheaded a dedicated team focused on delivering top-tier Net Promoter Score (NPS) programs, directly impacting the operational success of leading pest control companies across the nation. Our mission was to gather and translate data insights into actionable strategies that dramatically improved their key metrics.Key Achievements: Strategic Turnaround Success: I played a key role in guiding a $100 million organization towards a profitable year for the first time in over 5 years. By closely collaborating with the client to recalibrate their customer experience strategy, we unlocked new levels of financial performance and operational efficiency. Profitability Enhancement: Our work and recommendations were instrumental in amplifying client profitability margins by an impressive 50-150%. Through a meticulous analysis of customer feedback and operational metrics, we consulted on strategies that significantly enhanced revenue growth and cost management. Retention Excellence: I am particularly proud of our consistent track record in boosting customer retention. Over five years, we achieved sustained double-digit year-over-year growth in this critical metric, fostering loyalty and long-term customer relationships. Employee Turnover Reduction: Another landmark achievement was halving the employee turnover rate for a client within just one year. By identifying core issues and implementing targeted engagement and satisfaction initiatives, we not only enhanced the workplace environment but also solidified the company's operational foundation.Key Takeaways: These experiences at We-QA have been instrumental in shaping my approach to business consulting, honing my ability to drive meaningful change through data-driven insights and strategic partnerships.
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Ben Cartwright works for National Equipment & Service.
Ben Cartwright is listed as Second-in-Command | Wonder-driven leader working to build a pocket of greatness. at National Equipment & Service.
AeroLeads has found 1 work email signal at @toolots.com for Ben Cartwright at National Equipment & Service.
Ben Cartwright is based in Irvine, California, United States while working with National Equipment & Service.
Ben Cartwright has worked for National Equipment & Service, Toolots, Robert Half Technology, and We-Qa Sales Analytics.
You can use AeroLeads to view verified contact signals for Ben Cartwright at National Equipment & Service, including work email, phone, and LinkedIn data when available.
Ben Cartwright holds Master Of Arts - Ma, History from California State University, Fullerton.
Ben Cartwright is listed with skills including Leadership, Project Management, Business Development, Research, Writing, Management, Higher Education, and Microsoft Office.
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