Consultant
CurrentResponsible for implementation of the product to new clients.Work on product enhancements, test them and moving to the production environment. Maintained and prioritized each product's backlog of feature requests and bug fixes.Worked with product development team members to optimize product specifications.Translated user stories into technical requirements and viable product features.Handling Incidents/Service requests raised by the clients.Kept colleagues and customers updated with new product information and status updates.Work closely with support, Product and Engineering teams to improve and grow the product offering.