Bailey Hernandez Email & Phone Number

New York, United States

London, GB

New York, New York, US

• Spearheaded team of 15 by building enthusiasm, encouraging feedback, and implementing solutions that ensured store goals were met.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Screened resumes/applications and conducted interviews to grow team from 11 to 15.
• Coached sales associate in product specifications, sales incentives and selling techniques,significantly increasing customer satisfaction and sales by 30%.
• Actively monitored key performance metrics of sales team, identified weaknesses, andcreated resolutions with goal driven problem solving techniques.
• Networked and created key relationships with customers by confirming and creating oneon one appointments driving sales by 10%.

Columbus, OH, US

• Earned promotion to Sales Manager after one month of demonstrating the ability to adapt and increase sales needs.
• Executed merchandising strategies using visual displays throughout the floor, contributing to the stores appeal in order to increase traffic.
• Analyzed and anticipated flow of traffic and created set floor plans in order to ensure 80% more visibility of displays.
• Scheduled employees for shifts, considering preferences and availability to increase employee satisfaction by 15%
• Received and organized new merchandise, checking items against invoices and labeling and pricing products for the sales floors.

New York, NY, US

Manage POS system to assist customers with cash and credit card transactions.Managed and organized sales floor.

Acton, MA, US

Delivering a friendly experience for customers in helping them find the perfect gifts.Tendering change and receipts in an accurate manner.Store upkeep: vacuuming, sweeping, and organizing items.