Benjamin Hewson Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

The Dispute Resolution Team receives and resolves complaints from consumers about electricity, gas, and water providers. We are comprised of a service team (handling initial enquiries, referrals, and complaints through,phone, email and WebChat, resolving straightforward matters) and an investigations team (resolving matters through conciliation and investigations).We apply a fair and reasonable approach to all our work to ensure we are accessible, independent, fair, accountable, efficient, and effective.The Service Officer role works within the Service Team and manages incoming contacts from Victorian consumers regarding their energy and water problems.Our Service Officers use their expert customer service skills and industry knowledge to answer consumer queries and raise complaint referrals toenergy and water providers. Service Officers also assist in handling complaints not resolved by referral and may escalate to our Investigations team ifrequired.

Melbourne, Victoria, Australia

- Space Occupancy/Construction Permit Assessment: A Site Services Officer evaluates applications for planning permits, ensuring they meet the requirements set out in the Building Code of Practice- Community Consultation: Providing general advice to the community; to clarify regulations and processes.- Enforcement: Part of the role includes the enforcement of building compliance, ensuring that developments adhere to the approved plans and local laws.- Support and Guidance: They offer support and guidance for planning and building enquiries, assisting with the navigation of the permit application process.- Safety and Compliance: Ensuring building safety and compliance with relevant legislation and regulations is a critical aspect of their duties.- Construction Management: The officer collaborates with the Construction Management Group to manage and monitor construction activities, maintaining order and safety at building sites.

Melbourne, Victoria, Australia

Tech. Support for Early Childhood service providers

Melbourne, Victoria, Australia

· Managing a variety of customer enquiries with your relentless passion and focus· Resolving things first time, every time, to keep your customers happy· Showing empathy , always - making an effort to understand every viewpoint· Negotiating payment options and being proactive in your approach· Promoting and generating sales through campaign activity and value-adds· Keeping customer accounts accurate with your meticulous attention to detail· Continuously meeting and exceeding set KPI targets

Melbourne, Victoria, Australia

Fixed term contract working within the Hotel Quarantine program, in response to the C-19 Pandemic

Melbourne, Australia

Richmond, Victoria, Australia

First point of contact for Red’s 1.5million (and growing) customer base...

Melbourne, Australia

Government Debt Recovery (EI)Both outbound & inbound telephony to debtorsStrong negotiation skills, in accordance with criteria based on client compliance Adherence to performance KPI’s (both behavioural and statistical) Strong understanding of both individual & business tax obligationsTraining & development of new staff

Melbourne, Australia

Secondment RoleInternal telephony auditing for a team of approx. 90 operatorsMarked against 8 criteria outlines in D-1 QAMS - Government

Melbourne, Australia

Role – Barista/Stock Control & Product Introduction (setup contract) Development of new relationships with ‘regular’ corporate clientele Front counter interactions/multi-tasking peak trade POS & coffee orders End of Day sales reporting & cash handlingTeam training & developmentFull front of house ordering & sourcing of product/equipmentSetup of company interactive-branding/visual merchandising

Sydney, Australia

Role – Front of House All-Rounder [Full Time]Reservations & Evening run-sheetsCash HandlingSectioned table service of 150 seater restaurantIn-depth cocktail/wine/beer knowledgeSpecialist tequila/mezcal ‘sommelier’ with back bar range >110Strong liaison with kitchen staff during serviceFamiliar with operating at (and above) capacity during most dinner services

Sydney, Australia

M-F open to close trade (7am to 4pm)Development of relationships with ‘regular’ corporate clienteleFront counter interactions/multi-tasking peak trade POS & coffee orders Team training & developmentCash handling during peak trade

Sydney, Australia

Day to Day team management & directionCash Management (inc. floats, variances, takings & security liaison)Retail product ordering and inventory (including upwards of 12 suppliers/wk) Human Resources (staff counselling/warnings/processes/termination)Creating relationships with brand sales representatives & distributors Implementing all training programs and stages with team members on the floor In-depth OH&S awareness due to handling primary products such as fuel & gas

Sydney, Australia

Front of House ManagementCash ManagementIn-depth wine + food knowledgeTeam management and developmentCreating relationships with wine & sales representatives RSA & Approved Management Certificates achieved

Sydney, Australia

Retail Sales TargetsVisual MerchandisingCash ManagementIn-depth product knowledgeBudget & Marketing managementHiring & Firing

Sydney, Australia

Store - Broadway, ULTIMORetail Sales TargetsVisual MerchandisingCash ManagementIn-depth product knowledgeBudget & Marketing managementHiring & Firing

Sydney, Australia

Store: Opera Quays, CIRCULAR QUAYRetail Sales TargetsVisual MerchandisingCash ManagementIn-depth product knowledgeBudget & Marketing management

Perth, Australia

Store: Claremont Quarter, CLAREMONTRetail Sales TargetsCash ManagementIn-depth product knowledgeBudget & Marketing management2 Months as Store Manager

Perth, Australia

Site Name: The Suite, SUBIACOFull Front of House ManagementCash ManagementRostering & Hiring/Firing StaffIn-depth wine + food knowledgeBudget & Marketing managementCreating relationships with wine & sales representatives RSA & Approved Management Certificates achieved