Bhishan Gc Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Job ResponsibilitiesProvide IT Support for the BusinessResolving IT Issues and questions from the wider business dailyProvide support in the use of IT functions/services ensuring they are achieved promptly.Troubleshoot application issues, and provide technical conduit to any 3rd Party SupportProactively resolve IT issues, using IT monitoring tools and alerts.Monitor service desk issues and respond to all issues promptly.Support commercially important operations out of hours, including Retail Store system support.Administer IT SystemsCreate, Change and disable User accounts based on direction from HR department, and ensure all IT services are accessible for all new starters & and stores.Ensure Backups are successful and report any identified issues to wider team.Execute IT Project WorkResearch and deploy IT systems where required as directed by IT management.Execute project work as part of the wider IT team to ensure accessibility, compliance, and safety.Managing WDAC policies and making sure the devices are Complient

Lidcombe, New South Wales, Australia

Job Responsibilities• Providing technical support via face to face, email, and phone in a timely, efficient, and professional manner.• Performing basic administration tasks (password resets, account creation/deletion) according to company standard• Logging all incidents accurately in company internal ticketing system as well as communicating time frame with customer• Troubleshooting issue thoroughly and collect relevant information before escalating.• Identifying and escalating more complex problems or urgent situations to Senior team members • Helping and executing in roll out of different devices, windows, and various software.• Manage client inventory (record equipment’s serial no, asset number, quarantine faulty/damage equipment, talk to vendor for repair/replacement• Installing and configuring PCs, networking devices, peripherals, and software.• Build workstations as per the client requirement from client’s network through SCCM.• Configure printer (MFP, Label, RTC, Thermal printer) and scanners (Set and verify IP address, configure on server)• Assist with the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.• Exhibiting interpersonal skill through communicating and interacting with groups and supervisors.

Campsie, New South Wales, Australia

• Provide friendly customer service and hospitality. • Close interaction with management to adhere restaurants vision.• Receiving and restocking of restaurant merchandise.• Organising and rotating the stocks.• Maintained compliance with company policies and procedures for safety, sanitation, and quality.• Trained new hires to company standards.• Demonstrate integrity and trustworthiness while interacting with colleagues and customers. • Maintained high standards expectations of customer service during high-volume, high paced operations. • Handled transactional accounts within the branch.

Bachelor'S Degree, Information Technology

Advance Diploma, Information Technology

Bachelor'S Degree