Program Manager, Workforce Planning Solutions
Miami, Florida, Us
Responsible for working with stakeholders to develop business requirements, obtain feedback for additional features to add to product backlog, agile program management and development of the Human Captial Dashboard to track and communicate key Human Capital Metrics aligned with overall enterprise performance management KPI’s. Improved overall process for workforce planning between finance, hr, operations and technology teams by increasing transparency, collaboration and trust in data and reducing bias thru data driven decision making. Influence Go to Market for AI/ML product thru internal incubation and discussions with current and prospective customers resulting in five key new wins and revenue of $4+M in 2022Influence Go to Market for AI/ML product thru internal incubation and discussions with external customers.Automation of manual processes to improve trust in data, reduce bias, increase transparency and drive better understanding and collaboration between key workforce planning partners (Finance, HR, TA, Operations and Technology teams. Human Capital Dashboard key metrics below:• Hiring to plan • Active Employee Development• Underrepresented Talent Hiring • Emerging Talent Hiring • Voluntary Retention of Key Talent • GTM Recruiting Pipeline and Forecast Led team to drive overall improvement and forecasting of attrition leveraging AI/ML to drive overall improvement in forecast headcount attrition forecast accuracy. Incubation of new AI/ML methodologies and algorithms including classification engine to improve accuracy in forecasting attrition for Go to Market team. Envisioning and integration of financial impact including quota attainment to influence workforce planning for key revenue generation roles.Incubation of new technology (AI and ML) into human capital planning and forecasting process along with feedback to product team to improve the packaging of solutions for large scale customers.