With over six years of work experience in the debt recovery and collection industry, I have developed core competencies in negotiation, communication, and customer service.Core Knowledge of Banking & Telecom Collections.Strategic Planning, Risk Management, Business Development, Team Management, Vendor ManagementI work with.Support and leadership role. Always open to innovation and being at the cutting edge of technology.Support the team with learning and suggestion for faster growth and personal developments. Having a good Knowledge of Onboarding, Operations, Handling the escalations. Taking Care of collections. Tackling clients diplomatically & achieving the set targets is the primary responsibility.Extremely organized and focused on achieving your targets.Delivering a consistent and professional level of service at all times.Analyzing and providing efficient solutions to issuesMultitasking capabilities and positive approach to pressureOrganized and systematic in terms of task completion and meeting deadlines.Basic knowledge of E-commerce Third party LogisticsHaving prior experience in the field of collections or recovery.Helping clients gives me a natural sense of satisfaction.Confident and strong in putting points across.Motivated and enthusiastic in problem-solving.Confident about managing big Clients and getting work done from them.