Brendan Horan Email & Phone Number

Tempe, Az, Us

Tucson, Arizona, United States

Member of the Staffing Operations team behind QuickBooks, working with internal and external partners to ensure proper capacity given the demand forecast. Primary contributions include:• Designing new python ETL process for partner data• Automating Google Sheets template for weekly data review• Leading partner calls with business stakeholders

Scottsdale, Arizona, United States

Contributing to Marsh's migration to a new customer portal, monitored weekly inventory targets, delegated tasks to three junior associates, and evaluated team performance to ensure adherence to best practices before final delivery to business partners. Conducted in-depth investigations of data discrepancies, promptly and professionally resolved issues while advocating for continuous process improvement.• Developed Excel VBA module for automatically diagnosing 70% of data errors due to… Show more Contributing to Marsh's migration to a new customer portal, monitored weekly inventory targets, delegated tasks to three junior associates, and evaluated team performance to ensure adherence to best practices before final delivery to business partners. Conducted in-depth investigations of data discrepancies, promptly and professionally resolved issues while advocating for continuous process improvement.• Developed Excel VBA module for automatically diagnosing 70% of data errors due to account migration Show less

Scottsdale, Arizona, United States

Showcased outstanding performance while serving as a member of the investments transfer team. Was responsible for managing the repair of failed transactions while addressing related customer concerns. Moreover, I assisted with inventory management, and collaborated with team members to ensure the meeting of daily and weekly targets.My duties included delivering technical understanding of team operations to other business leaders by functioning as a point of contact and resource. Also… Show more Showcased outstanding performance while serving as a member of the investments transfer team. Was responsible for managing the repair of failed transactions while addressing related customer concerns. Moreover, I assisted with inventory management, and collaborated with team members to ensure the meeting of daily and weekly targets.My duties included delivering technical understanding of team operations to other business leaders by functioning as a point of contact and resource. Also employed attention to detail expertise to review client documentation. Achievements within this role include:• Promoted from core receiving team to operations support• Decreased process waste through root cause analysis, eliminating work object redundancies, reducing team processing time by 20%• Designed automation tool for detecting invalid incoming transfer attempts, saving 10-20 hours of reclaim processing time per occurrence Show less

Chandler, Arizona, United States

Instructed diverse groups of students in courses ranging from college algebra to vector calculus.Employed visualization software as a key component in illustrating complex quantitative principles such as plotting equation solutions or developing intuition for derivatives and integrals.

Tempe, Arizona, United States

Provided tutoring and led weekly review sessions for undergraduate calculus students.

Master Of Arts - Ma, Mathematics, 3.74

Relevant coursework: Applied Regression Analysis, Computational Methods, Differential Equations.

Bachelor Of Science - Bs, Mathematics, 3.56

Minor in Computer Science. Relevant coursework: Discrete Structures, Object-Oriented Programming, Linear Algebra, Complex Analysis.