Brian Hundley Email & Phone Number

Duluth, Ga, Us

Monett, Missouri, Us

- Leading implementation projects, managing kickoffs, schedules, and hands-on execution to ensure seamless delivery.- Configuring and troubleshooting advanced network security features, including firewalls, VPN tunnels, and DPI (Deep Packet Inspection).- Implementing and maintaining geoblocking measures, as well as ensuring robust security practices with MFA (Multi-Factor Authentication) and SSO (Single Sign-On).

Monett, Missouri, Us

- Managed Fortigate and SonicWall firewalls for multiple clients, ensuring robust network security.- Efficiently handled and resolved tickets, adhering to strict SLAs.- Created and implemented security policies, troubleshot network traffic issues, and reviewed traffic logs for anomalies.- Advised clients on best practice solutions to enhance network security and performance.- Developed scripts to automate tasks, improving efficiency and minimizing human error.- Documented all changes and procedures in a clear, professional, and concise manner.

Johns Creek, Georgia, Us

- Effectively address and resolve internal technical inquiries, providing both Level 1 and Level 2 support.- Proficiently manage the ServiceNow ticketing system, ensuring timely creation, updates, and closures of 25+ tickets daily.- Expertly create and maintain Active Directory profiles to ensure seamless user management and access control.- Provide comprehensive support for Exchange and O365, ensuring smooth email communication and collaboration for users.- Remote troubleshooting of printers, minimizing downtime and maximizing productivity across the organization.- Troubleshoot and support both Desktops and Thin Clients using ManageEngine, Tanium and Director.- Act as a System Administrator for our AS400 system, overseeing its smooth operation and ensuring data integrity.- Monitor SolarWinds alerts to ensure maximum uptime and quick resolutions during network outages.