William "Bill" Huertas Email & Phone Number

Detroit, MI, US

Northbrook, IL, US

Subject Matter expert for the Application Portfolio Management program within the Allstate IT enterprise. Developed and supported the processes to maintain complete and accurate data on Allstate’s enterprise applications and technologies. Worked cross-functionally with ITSM Configuration Management and Software Asset Management, CI-CD/SDLC teams and others.

Mooresville, NC, US

Responsible for the support and execution of ITSM Change process at Lowes. Major activities included the preparation and facilitation of weekly change board (CAB) meetings with cross-functional stakeholders and management to assess, prioritize, authorize, and schedule changes as part of the formal IT change control process. Other responsibilities included.

Hanover, MD, US

Contracting assignment working with the ITSM transformation program at Bank of America. Responsible for defining/refining the solutions and architecture needed to implement process improvements for Bank of America’s ITSM Software Asset Management (SACM) program. Worked closely with a team of cross-functional process stakeholders and business analysts to.

Boston, MA, US

Provided design and governance during GE Corporate’s initiative to retire a number of disparate tools/systems at other GE businesses and integrate them into a single cloud based ITIL platform (ServiceNow).Primarily responsible for Master data for the CMDB data model and governance. Also acted as the single point of contact for the entire ITIL configuration.

Norwalk, CT, US

Process owner for Change Advisory Board (CAB). Responsible for formal review and authorization of IT change requests (RFC). Chaired the Change Advisory Board meeting to provide the review of outstanding changes, discuss/evaluate any potential impacts upon the infrastructure and production applications and ensure all necessary approvals were in place and.

Norwalk, CT, US

• Responsible for initiatives in the database and middleware space to evaluate and consolidate similar technologies in the GE Commercial Finance enterprise to a standard set, while remaining consistent with the overall.
• Consolidated several products across multiple organizations globally, eliminating 2.1MM in software licensing and infrastructure costs over 3 years.
• Acted as point of contact and technical leader for the design and certification of internal controls for Databases as required for Sarbanes-Oxley (SOX) by internal and external auditors.

Norwalk, CT, US

Responsible for developing and supporting a shared service for the applications support and/operations of Informatica ETL platform for multiple GE Commercial Finance organizations in the US and UK for their Business Intelligence environments.

Norwalk, CT, US

I provided leadership for GE Commercial Finance Database COE. The team provided DBAservices and support across multiple organizations in GE Commercial Finance as a COE for OracleDBMS, MS SQL Server, IBM DB2 and CA IDMS.

Norwalk, CT, US