Bhupinder Singh Email & Phone Number

Irving, Texas, Us

Responsible for working both ON (Business Strategy and Planning) and IN (Business Transformation and Operations) the business of $50B+ Mortgage servicing platform that enables lenders to sell servicing assets (MSRs) & investors to buy, service & retain assets. Select Experiences: - Identified, designed and implemented borrower-centric operational and digital (Including AI/ML) solutions for demand generation and sales effectiveness to recapture 40% of borrowers, therefore significantly improving the lending GTM operations and positioning the company to win more clients/investors.- Led a large transformation with a cross-functional team of 100+ resources and $15M in budget to transform servicing operations through operational improvements (e.g. Globalization) and digital solutions (e.g., Automated loan boarding, Propensity models), achieving a remarkable 30% reduction in costs while elevating compliance. - Scaled a new offering to buyout and re-pool delinquent loans by integrating and digitizing the process and addressing liquidity needs through a capital raise and expansion of financing facilities, generating $4M in profits in 2021. - Developed, launched and managed the Mortgage platform strategy, business and equity plan, budget, OKRs, KPIs and ways of working to achieve 2x growth in 18 months. - Supported a strategic M&A endeavor to acquire a mortgage platform to catalyze exponential platform growth, ultimately advancing to the top three shortlisted contenders.

Irving, Texas, Us

Responsible for GTM and product life cycle, from defining the vision and strategy, to guiding product development, and ensuring successful market adoption, at Bizzy labs, a mortgage tech startup building AI and data solutions for Mortgage. Select Experiences: - Developed, launched and managed the product strategy, GTM, budget, OKRs and KPIs to generate over 80% growth YOY, through partnerships and product enhancements, for the Regtech SaaS product.- Achieved product-market fit for regtech product, Libretto, by developing a comprehensive rule library and enhancing data ingestion to enable full compliance with industry servicing guidelines.- Conceptualized the development of an advanced Mortgage Business Intelligence (BI) Platform, integrating AI and machine learning to enhance predictive analytics capabilities. This innovation provides real-time insights into key performance indicators and drives accurate forecasts of borrower behaviors, such as default and prepayment, significantly boosting the efficiency of loan servicing operations.

London, Gb

Responsible for sales and delivery of client projects for strategy, design and implementation of business and technology/digital solutions in marketing, sales, and service. Select projects: - Launched the ability to effectively manage orders and complaints through centering and digital solutions for enhancing business profitability and customer experience for a leading industrial product company- Developed GTM strategy for a leading utility to enhance sales coverage and product mix based on identified customer segments, resulting in an improved account coverage for growing the business. - Designed and launched next generation contact center to enhance employee/customer engagement and increase profitability for leading Technology and Telecommunication companies- Reimagined the future of utilities using design thinking and innovation to develop customer vision and roadmap for a leading utility - Led the integration of sales, customer success and customer support functions from recent acquisitions of a leading technology company to enable their GTM strategy - Launched a part identification product for a leading heavy equipment manufacturer to effectively manage part inquiries and enable the dealers to sell additional parts

Irving, Tx, Us

Responsible for developing marketing strategy for adult and feminine care products in international markets. Select experiences: - Identified customer segments, customer values and generated customer insights to develop and launch go-to-market strategy for rapid penetration of Poise brand- Developed customer lifetime value and category potential models from customer usage data to analyze customer profitability across products and regions for efficiently allocating resources and marketing dollars

Atlanta, Ga, Us

Goizueta marketing strategy consultant to develop a go-to-market strategy for the launch of top Mexican grill chain in IndiaSelect experiences: - Conducted market bench-marking research, primary research, focus groups and performed primary analysis for competitive intelligence, customer segmentation and brand positioning to create go-to-market launch tailored for India

ReviewGist.com is a review tool to aid product discovery and comparison. Responsible for product strategy, product management and business development of online review and shopping product, Reviewgist.com. Select experiences:- Launched a review tool that summarized product recommendation score using sentiment analysis (NLP) of large volumes of expert reviews, leading to three customer signings and a 200% increase in web traffic.

Mumbai, Maharashtra, In

Responsible for leading projects and teams to design and implement technology-powered products for financial services clients in US, Asia and Europe. Select projects: - Led a large cross-functional team for launching a product to enable dealers to sell both prime and sub-prime deals, resulting in $300MM revenue growth. - Launched core insurance product for a life insurance company incorporating regional modifications while minimizing overall impact and resources, leading to increased profit margins of 60% on $1.1 MM contract- Developed product for enhancing order management for a leading food company, leading to approx. $1MM in cost savings

Master Of Business Administration (M.B.A.), Marketing & Strategy

B.Tech, Civil Engineering