Managing Training.. Managing the Process training and implementation of processes across all the Authorized Service centers of Tata Motors

Working as DY Manager, Handling Training function for the site for Major telecom operators viz. Vodafone, Airtel, Aircel, Reliance, Idea and ICICI data banking

Hi, I m Bhupendra Singh Handle manpower rationalization Resource Management for high efficiency & cost-effectiveness.  Resource Management for high efficiency & cost-effectiveness.  Design, implement and adjust various strategic plans and programs for improvement of the current processes.  To identify Gaps in the existing process and streamline / introduce processes to bridge the gaps Liaison with Functional heads & Process Owners for SOP updates… Show more Hi, I m Bhupendra Singh Handle manpower rationalization Resource Management for high efficiency & cost-effectiveness.  Resource Management for high efficiency & cost-effectiveness.  Design, implement and adjust various strategic plans and programs for improvement of the current processes.  To identify Gaps in the existing process and streamline / introduce processes to bridge the gaps Liaison with Functional heads & Process Owners for SOP updates, as and when.  Conducting Refreshers on need basis for front-end across the process Develop and design Motivational programs “Reward and Recognition” for high achievers. Analyzing Customer Complaints & take initiatives to reduce recurring complaints. Show less