Bhupendra Kumar Email & Phone Number

New Delhi Area, India

Responsible for managing end to end DX (User Experience, Customer Experience, Engagement Experience using Adobe, Magento, Hybris, Mobility, UI, and Pega) revenue growth, margin, people management, and customer engagement with high degree of customer satisfaction. Managing and tracking key ops. parameters to ensure profitability & account growth. Owned $380+M revenue for DX and responsible for internal stakeholder management, start green, People science and planning. Always maintaining zero… Show more Responsible for managing end to end DX (User Experience, Customer Experience, Engagement Experience using Adobe, Magento, Hybris, Mobility, UI, and Pega) revenue growth, margin, people management, and customer engagement with high degree of customer satisfaction. Managing and tracking key ops. parameters to ensure profitability & account growth. Owned $380+M revenue for DX and responsible for internal stakeholder management, start green, People science and planning. Always maintaining zero distance with customer, account and people. Show less

New Delhi, Delhi, India

Accountable for Revenue & Business growth for DX in BU. Created account mining strategy for top DX accounts. Active Participation in new deal closure across DX technologies. Managing program delivery, sharing best practices, defined new ways of working model, Agile transformation, and Agile adoption for CBU & HLS customers.

New Delhi, Delhi, India

MUX Delivery Head responsible for implementing mobility and UI programs with high degree of customer satisfaction. Successfully handled 5 Digital transformations and 30+ MUX programs with a journey of user experience creation.Managing business of $35M, Incubated and grown new technology sub-practices for MUX. Owned Design User Experience COE and cater the needs of UI designs across all customers in Apex (shared delivery) model.

New Delhi, Delhi, India

Managing end to end program delivery, customer relationship, revenue growth, profitability of the account and enabling people competency. Execution coordinated across multi located programs and ensured smooth program delivery. Managed and built relationship between Manpower and Wipro C Level executives.

New Delhi, Delhi, India

Supporting Learning Solutions in Pre-Sales and leading Managed Learning Services initiative for Learning Solutions. Developed a complete ‘Transition Tool Kit’ for Managed Learning Services to give a jump start for a new MLS engagement. Also led process development for learning solutions practice.

TBD

Account/Project Manager for Learning & Technology solutions in NIIT USA Inc.. Specialized to manage software outsourcing projects. Managing ETS (Educational Testing Services) account as Account Manager and Experienced in performing Business development, Requirement analysis, high level Project management for several Software projects.

Account/Project Manager for ETS in NIIT Ltd. Specialized to manage software outsourcing projects. Managing ETS (Educational Testing Services) & Prometric account as Account Manager and Experienced in performing Business development, Client relationship management, Requirement analysis, Onsite-Offshore Coordination and high level Project management for multiple software projects

Managing Several Software project at NIIT Limited with following responsibilities: • Project Planning, Scheduling, Team Management.• Effort/cost estimation.• Change management & Project scope management.• Onsite & offshore co-ordination.• Managing big teams.• Responsible for defining the Standards and Guidelines to be followed to maintain the Quality of the product.• Responsible for freezing requirements with Client on all modules. • Responsible for interacting… Show more Managing Several Software project at NIIT Limited with following responsibilities: • Project Planning, Scheduling, Team Management.• Effort/cost estimation.• Change management & Project scope management.• Onsite & offshore co-ordination.• Managing big teams.• Responsible for defining the Standards and Guidelines to be followed to maintain the Quality of the product.• Responsible for freezing requirements with Client on all modules. • Responsible for interacting with client on technical/non-technical issues and queries• Responsible to analyze & design the Change requests. Show less

Client: Campus Management Corp., USA-FloridaCampus 2000 is an ERP solution developed for one of US based client Campus Management Corp. This is an n-tier application where the front-end is developed in Visual Basic 6.0 and the back-end (database) is SQL 2000. COM+ is used as the middle tier. The project involves various client specific and standard operational standards. Various campuses in US use this application to manage all types of activities related to student and the campus.… Show more Client: Campus Management Corp., USA-FloridaCampus 2000 is an ERP solution developed for one of US based client Campus Management Corp. This is an n-tier application where the front-end is developed in Visual Basic 6.0 and the back-end (database) is SQL 2000. COM+ is used as the middle tier. The project involves various client specific and standard operational standards. Various campuses in US use this application to manage all types of activities related to student and the campus. Role and Responsibilities:• Responsible for design and development. Co-ordination onsite and offshore teams.• Designing the modules, approval and development of modules.• Responsible for defining the Standards and Guidelines to be followed to maintain the Quality of the product.• Responsible for interacting with client on technical issues and queries.• Responsible for Functional Demo’s to client. Show less

Worked as a Team Lead for several Software projects and was responsible for following:Study and analysis of requirements.Technical design of the new Functionalities.Managing team of couple of developers.Code Reviews and unit testing.Responsible for Implementing of S & G in my module.

Project: Encore for all NIIT Education CentresEncore is Overall Business centre management system for the Approx. 2500 Business centres of NIIT all Across Globe, being developed by NIIT. Associated with NIIT’s unique project Encore in designing, developing and implementing – which is used for bringing the data of all NIIT centers across the globe together.• Responsible for smooth Implementation of the product in all Business Centres across India.• Working as an Interface between the… Show more Project: Encore for all NIIT Education CentresEncore is Overall Business centre management system for the Approx. 2500 Business centres of NIIT all Across Globe, being developed by NIIT. Associated with NIIT’s unique project Encore in designing, developing and implementing – which is used for bringing the data of all NIIT centers across the globe together.• Responsible for smooth Implementation of the product in all Business Centres across India.• Working as an Interface between the Region and the Software Development Team in NIIT.• Also involved in linking, testing and implementing the various sub modules identified within the main modules described above.• Conduct regular Audit, and ensure the technical integrity of various centers, as per Quality Norms.• Uploading records for last 2 years, testing with these records, Troubleshooting, Rectifying, changing in the database etc. Show less

M.Sc (It)

Gnx

B.Sc.