Bhupesh Chaudhari Email and Phone Number

Designation: Incident Management in SNOC-INM-STP (Vodafoneidea STP Operations)• Handle routing of PAN India Mobility SCCP Inbound/Outbound NAT/INAT traffic• Alarm/Incident reporting/ Follow up/Resolution and closure for maintaining MTTR as per organizational target in rotational shift.• Performing GT Modification, Creation & Deletion in Oracle STP.• Co-ordination with stake holders/Customers/concern team for feasibility of services, to avoid repetitive outages and detailed route cause analysis.• Incident ticket Creation, Assignment, Change Request for planned activity, Troubleshooting, P1-P5 escalations.• Steered routine checks and Monitoring System.• Performing task as like as: Weekly performance report, weekly report, System health check-up & Backup of all PAN-India STPs.• Audaciously participated in half-yearly audits which include pending faults resolution, Festival readiness and New Year readiness comprises of increasing efficiency of node.• Basic knowledge about VOLTE network architecture.Tools Used: Oracle STP, Oracle DRA, ASAP, EPAP, Putty, HPSM Ticketing tool, PIC.

Soyo Systems is an ISO 9001:2008 certified company, engaged in manufacturing and supplying of Industrial Electrical and Power Electronic Equipment such as Uninterrupted Power Supply, Uninterrupted Power Supply System, Lift Backup System, Three Phase Lift Backup System, Sine Wave Inverter, Lift Inverter, Voltage Stabilizer and many more.I Have Completed Three Months Internship In Production Department And In Testing Department.