Bhupesh Tripathi Email and Phone Number
Bhupesh Tripathi personal email
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Project Management | AWS| Cloud | SD WAN| Service management | Telecom | Network | Service Delivery.
Hughes Communications India
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Senior Project CoordinatorHughes Communications India Jan 2022 - PresentGurugram, Haryana, India• Availability Management (Maintenance notification)• Change Management (Managing Customer changes).• Configuration Management (Data Integrity, GCDR, Documentation). Continuity Management (service continuity- Disaster recovery tests)• Preparing technical reports for changes performed, utilization and health of the circuits as required on proactive bases.• Service Level Management (Service Review Meetings, Service Improvement Plans, Reporting, RCA, Customer Inquiries).• Proficient in setting up & managing LAN / WAN & Networking, Security Devices and Administration.• End to End Project Management activities. Starting from Scope Planning, Scheduling, Risk Management, Resource planning, execution & successful closure.• New Site Deployment, MPLS/ Internet circuits deployment, N/w devices
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Program CoordinatorBharti Airtel Services May 2018 - Dec 2021Gurugram, Haryana, India• Supervised India Satellite Customer Service Center Team, implemented, effective strategies and processes provided quality service delivery to the customers, ensuring customer satisfaction.• Responsible to Follow-up with Local Delivery Managers (LDM) for on-time delivery of Circuits (MPLS, VPN , WLL ) and with the Supply chain team for Equipment delivery.• Responsible of installation or migration scheduling with customer.• Manage projects independently - Coordination of site engineers, support engineers, delivery of circuit and delivery of equipment to an agreed time.• Support the successful delivery of the Change requests based enhancements to the customer service through close working with the Client Engagement Manager (CEM) and Technical Teams during project initiation stages. -
Enterprise Service ManagerBharti Airtel Services Aug 2015 - May 2018Gurugram, Haryana, IndiaCoordinating with support, service, and management resources within the organization, to meet account performance objectives and customers' expectations. Handling end-to-end Implementation and Maintenance of large WAN projects of corporate. Monitor network performance and perform monthly audits to ensure the highest quality of service for clients. Perform Root cause analysis for critical network incidents, Problem management, and change management. To analyze fetched reports and provide a quicker solution for incidents and Queries. Actively assist in Daily basis issues for customers.
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Customer Service Support ManagerTata Teleservices Oct 2011 - Aug 2015Dehradun, Uttarakhand, India• Coordinating with support, service, and management resources within theorganization, in order to meet account performance objectives and customersexpectations• Serviced and maintained networks, ensuring optimized performance andfunction to meet customer needs.• Offered technical knowledge and specialized skill set to troubleshoot criticalnetwork problems -
Customer Technical Support EngineerHcl Comnet Systems & Services Limited Apr 2009 - Oct 2011Amritsar/Ludhiana Area• Handling end-to-end Implementation and Maintenance of large WANprojects of corporate clients. Troubleshooting (Remotely & Onsite), raisingthe RMAs & following up with• And ensure the day-to-day calls of all customers should be attended toproperly & closed towards customer satisfaction Responsible forcommunication protocols, configuration• Coordinating with various vendors for providing the maximum uptime ofLeased Line circuits, ISDN Lines & VSATs• Worked closely with the Operations Manager of NETWORKS to implementa maintenance window and develop configuration review procedures,resulting in a substantial improvement of the network's uptime•Installation of various E1 modems like LOOP, ECI. Router and switchconfiguration
Bhupesh Tripathi Skills
Bhupesh Tripathi Education Details
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Information Technology
Frequently Asked Questions about Bhupesh Tripathi
What company does Bhupesh Tripathi work for?
Bhupesh Tripathi works for Hughes Communications India
What is Bhupesh Tripathi's role at the current company?
Bhupesh Tripathi's current role is Project Coordinator, Enterprise Managed Services, AWS, SDWAN, Project Management, Service Delivery, Cisco, CCNA.
What is Bhupesh Tripathi's email address?
Bhupesh Tripathi's email address is tr****@****ail.com
What schools did Bhupesh Tripathi attend?
Bhupesh Tripathi attended Icfai Business School.
What are some of Bhupesh Tripathi's interests?
Bhupesh Tripathi has interest in Reading Science Books, Know About New Technology, Music.
What skills is Bhupesh Tripathi known for?
Bhupesh Tripathi has skills like Switches, Cisco Technologies, Ospf, Ccna, Routers, Tcp/ip, Eigrp, Mpls, Network Administration, Telecommunications, Information Technology, It Service Management.
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Bhupesh Tripathi
Director & Team Head @ Standard Chartered Bank | Ca | Ex Hsbc |Citibank |Hdfc BankDelhi, India -
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Bhupesh Tripathi
I Empower Companies To Achieve Operational Excellence And Significant Cost Savings Through Cutting-Edge Technology Solutions | Expert In Data Life Cycle & Project ExecutionMumbai
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