Bhupesh Trivedi Email & Phone Number

Monroe Township, Nj, Us

New York , Ny, Us

Responsible for Enterprise and Solution Architecture across all Business Units to drive technology strategy, standards and solution designs to achieve business objectives.

New York , Ny, Us

• Founded and directed the company’s Automation Center of Excellence (COE), coordinating the design and establishment of automated processes across the entire enterprise. • Created new automation benchmarks and standardized operating procedures for audit, security, and infrastructure to drive the adoption and governance of processes across the organization. Foster an automation first culture. Integrated automation platforms with ITSM, Monitoring and other tools. • Led the development and execution of the Cloud Migration project, modernizing a crucial component of the company’s IT infrastructure while safeguarding mission-critical data. • Oversaw the migration of applications, utilizing DevOps and CI/CD pipeline to safely transition cloud-computing efforts to the Azure platform. • Collected data, conducted analyses, and collaborated with vendors to prepare the business case and secure executive buy-in and funding for an array of automation proposals. • Coordinated with leaders across the organization to prepare different divisions for new processes, ultimately helping foster a culture that values automation and process improvements. • Achieved cost savings by leading and completing a company-wide Smart Dispatch program, thereby enabling more efficient “lights on” (LO) operations. • Improved internal metrics that enhanced reporting efforts for senior executives and decision makers. • Collaborated with CISO to define automation for IAM, Governance, and Security Controls; additionally, developed an Identity Management tool to bolster IT security across the organization. • Established effective outsourcing practices that optimized LO operations, successfully implementing cost-effective practices that drove efficiencies while overseeing offshore resources.

New York, Ny, Us

• Oversaw a portfolio comprised of more than 40 web applications for LO operations and business relationships, leading on- and offshore team of 50+ members to safeguard and improve application efficacy. • Drove enterprise-wide digital transformation, employing an effective combination of technical, managerial, and change management skills to help modernize key workflows and implement process improvements. • Introduced Agile methodologies to the company, becoming the first internal team to adopt the approach.• Led a consolidation project for LO support for applications affecting clients, retail agents, wholesale brokers, and home office employees, bolstering user satisfaction while unlocking new cost reductions. • Spearheaded the implementation of a technical debt reduction project, upgrading key technologies—including WebLogic, WebSphere, Oracle, SQL Server, and Java remediation—to augment cloud readiness.• Managed multiple security initiatives and audit certification efforts, upholding compliance with regulations related to SOX, CMMI, and other internal and external standards. • Effectively employed both traditional and advanced technologies to support IT strategy.

New York, Ny, Us

• Supported the implementation of Annuity new business and in-force business processing platform spanning multiple company products, helping facilitate effective digital transformation and change management. • Built and directed a talented IT task force to stabilize annuity processing, ultimately achieving 30 days of no outages across the entire service center. • Performed root cause analysis and other problem-solving practices to troubleshoot and resolve issues. • Employed advanced knowledge of life insurance and annuity processing platforms to execute essential duties.• Responsible for overall Annuity Operation Center platform support for New business and Inforce business processing(US and INDIA based operation centers). • Knowledge and hands on experience supporting Annuity/Life Insurance processing platforms like nbA/wmA/csA DXC products• Strong experience on every phase of System Development Life Cycle SDLC• Maintain Business user relationship• Lead Technical Troubleshooting and Root Cause analysis effort for Applications on various technologies• Manage Legacy Systems Migration projects for Individual Annuity Applications to DXC platforms• Manage all Individual Annuity team SAs in Metrix model• Application Architecture and design• Support OffShore operation Center• Manage relationship and activities between multiple vendors• Onshore and Offshore resource management

New York, Ny, Us

• Designed, tested, and deployed improvements to various systems and processes, utilizing hands-on technical expertise in Java, Oracle, SQL Server, WebLogic, PL/SQL, HTML, scripting, and other skills to devise and implement effective process improvements. • Spearheaded the launch of the company’s first online portal, overseeing the software development lifecycle (SDLC) to ensure a seamless roll-out for a critical IT strategy element. • Strong experience on every phase of System Development Life Cycle SDLC• Worked Extensively on www.AXAonline.com (axa.com) portal project• SunOne Portal / WebSphere Portal technology specialist • Worked number of projects and technologies for various applications• Web Development using J2EE Technology• Oracle database Development• Portal application Administration and installations on Unix platform• Release Management• Change management• SOX and CMMI experience• Content Management using TeamSite tools• Various Systems Interface design, development ans testing• Business Requirement management