Project Management Professional with 14+ years in B2B, B2C, Fintech, and Technology sectors, with a focus on delivering high-impact client projects and operational improvements. Skilled at managing complex portfolios, enhancing processes, and collaborating across functions to meet demanding client and business objectives.Throughout my career, I’ve successfully managed and delivered projects across multiple regions, continuously improving project timelines, client satisfaction, and alignment with strategic goals.Career Highlights:◙ Reduced Go Live timelines from 120 to 88 days, increasing revenue recognition speed for a $22M portfolio while maintaining high-quality standards and meeting project SLAs.◙ Oversaw 32 simultaneous projects at Paysafe, ensuring consistent on-time delivery and achieving top NPS scores (9+) by refining project implementation and customer engagement practices.◙ Designed and implemented an executive dashboard to provide real-time visibility into project progress, enhancing stakeholder communication and decision-making.◙ Reduced project delivery timelines by over 60% at Verifone using agile methodologies, securing high-value contracts including a $1M mobile payment integration.◙ Maintained operational excellence by leading a 15-member team at Tech Mahindra, surpassing SLA targets with an MTTR of 1.1 days and fallout ratios below 5%.◙ Delivered technical and operational improvements at Dell, achieving 90%+ customer satisfaction scores and contributing to product feedback for enhanced user experiences.◙ Through consistent mentorship and training helped 7 individuals promoted to next level roles.Experienced in agile and waterfall methodologies, I am dedicated to driving measurable impact through focused project management, efficient cross-functional collaboration, and strategic risk management.