- Developing and managing key client accounts, establishing strong partnerships and delivering exceptional customer experiences.- Tailoring technology solutions to clients' unique needs and strategic objectives, ensuring maximum value and ROI.- Staying abreast of the latest industry trends and technological advancements, offering clients forward-thinking solutions to stay competitive in the ever-evolving digital landscape.- Delivering personalized attention and customized service, ensuring that clients receive the highest level of support and expertise throughout their partnership with Softcat.- Collaborating closely with internal technical specialist and vendors to provide comprehensive and innovative technology solutions.- Driving digital transformation initiatives, optimizing IT infrastructure and enhancing cybersecurity posture.- Providing ongoing support, acting as a trusted advisor and reliable point of contact for prompt issue resolution and proactive recommendations.

Team Coach | Sales Performance Optimization-Achieved highest-performing business seller title for two consecutive months through strategic sales methods.-Acquired 60+ new customers in 6 months, generating recurring monthly revenue of €55-60K and securing €35K in upfront payments.-Negotiated contract terms, increasing average deal size by 15% month-over-month.-Maintained excellent client relationships, leading to a remarkable 46% referral rate.-Demonstrated outstanding performance with a productivity rate of 173% and won April and May Sales Challenges.-Promoted to Team Coach within 4 months based on exceptional results and leadership.-Managed a team of 5 sales representatives, driving top performance.-Mentored and trained new sales team members, accelerating ramp-up in sales performance.-Assisted team members in closing deals with favorable terms, contributing to revenue growth.-Collaborated with cross-functional teams to optimize sales and marketing efforts.-Recognized for consistently exceeding sales targets and implementing innovative sales coaching approaches.

Led conversion & business development through effective communication methods including cold calling, customer meetings, and email marketing & using pipeline construction and management. Converted and handled 47% of prospects into clients, and managed a quarterly sales volume base of 90k - 100K €, exceeding quarterly KPIs and targets. Oversaw 30+ accounts & nurtured client relationships, generating additional revenue for the company. Spearheaded a market research and development project to cater to a new industry, after execution which resulted in additional clients and revenue of 135K € in one quarter. Handled & managed leads, opportunities, and accounts using CRM application. Supervised clear communication to deliver the product in a timely manner by establishing constant contact and nurturing relationships with market distributors, brokers, importers & vendors. Delivered presentations to clients and prospects concerning the company's expanding product line and services, growing sales by 20% QoQ.