Bhuvaneswari Sivaprakasam Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru Area, India

• Manage end to end audit cycle – Planning for Audits, preparing audit checklists, conducting audits, closing Non-Conformances.
• Coach the team on the processes to ensure process driven culture in the Business Unit
• Defining processes according to the different project types like Hybrid Agile, staff augmentation, managed services.
• Focal point involved in Software Engineering Process Group (SEPG) to drive process improvement initiatives w.r.t CMMI and other required standards.
• Conducting process trainings and workshops to increase awareness of the processes across the organization.
• Drive the performance and measurement management by facilitating the teams to define, measure and analyze the metrics.

Bengaluru Area, India

• Management Representative responsible for continuous improvement of QMS and contact person for the external certification body.
• Responsible for upgrading of the certification to ISO 9001:2015 by working with the Senior Leadership Team and Consultant
• Rolled out agile processes across projects by working with agile consultant.
• Driving the Quality Management System by ensuring that the required processes are established, implemented and maintained.
• Draft, edit, revise and update as necessary all documents, standard operating procedures associated with the Quality System.
• Plan and conduct the Internal Audit Schedule for each year, assuring compliance with latest ISO standards.

Bangalore

• Responsible for process compliance of 45+ projects in the ITSS Aero Domain.
• Planning and publishing audit calendar for every quarter.
• Auditing the projects in the domain w.r.t requirements of ISO 9001:2008, CMMI & ITIL.
• Ensured 100% audit completion for all projects every quarter.
• Conducting project release audits.
• Auditing involves onsite projects via teleconference.

Bangalore, India

• Worked on Web applications, windows applications,Informatica support etc.Responsibilities include:
• Involved in requirements, design, developing, Code review, Unit Testing and support activity of the application.
• Responsible for estimation of new modules using MPP and sign off from the customer.
• Responsible for creation of prototype.
• Involved in direct customer communication which includes discussions regarding new requirements, issues, design, status tracking etc.
• Responsible for collection of weekly metrics like SLA, Defects etc.