Bhuvan Pathak Email & Phone Number

Mumbai, Maharashtra, India

West-1 ( Maharashtra & Goa )

Area of Handling: Complete Maharashtra and GOA service activity for L-TVS auto electrical product, DELPHI-TVS fuel injection product, LIS PART, Battery and Inverter / UPS inverter.Role & Responsibility at Lucas:- o Providing technical support to all the OEM dealers on Vehicle Diagnostics in field for Common Rail System for various Applications using Delphi-TVS system.o Educating OEM and Lucas network on fix it first time right and every time… Show more Area of Handling: Complete Maharashtra and GOA service activity for L-TVS auto electrical product, DELPHI-TVS fuel injection product, LIS PART, Battery and Inverter / UPS inverter.Role & Responsibility at Lucas:- o Providing technical support to all the OEM dealers on Vehicle Diagnostics in field for Common Rail System for various Applications using Delphi-TVS system.o Educating OEM and Lucas network on fix it first time right and every time right.o Efficiently undertake repairs of Electrical Accessories and Fuel System components so as to ensure maximum up time of vehicles.o Ensure Explanation of repairs undertaken, cost to customer and necessary technical consultation for care to be taken by customer at the time of delivery after repairs to avoid failures and break downs.o Ensuring network capability is developed for fault diagnosis as per fault tree analysis. o Analysis of repair events cycle time to reduce vehicle down time and drive network towards no repeat repairs.o Analyzing repair process and product performance affecting CSI AND drive improvements to ensure Customer satisfaction. o Conducting training programs to enhance operational efficiencies of workforce for Auto electrical & CR system to all the OEM & VMD’s to avoid unnecessary removal of product from vehicle.o Repairing Knowledge of commune Rail Pump & Injector in AVM-PC2 Test Bench.o Regular meeting with OEM and Customers for field related issues & network support requirement.o Technical analysis on warranty complaints received from Dealer & reporting to Factory.o Dealer Warranty Claim Process. Show less

Mumbai

• Providing technical support to dealers on Vehicle Diagnostics.• Technical analysis on warranty complaints received from Dealer & reporting to plant Quality Team & concern Vender.• Submit to Peugeot France through Dealer Warranty claim Process.

Kolkotta

• All Accidental vehicle insurance claim & repair related activity like Inspection of vehicle for accidental work , tie-up with Insurance survey, assessment & secreting of survey report , technical discussion with survear for claim approval , follow-up for documents deficiencies , providing approximate quotation to customer after coordinating with outsource vender for body Denting & Panting.• In case of additional repairs inform to customer promptly for… Show more • All Accidental vehicle insurance claim & repair related activity like Inspection of vehicle for accidental work , tie-up with Insurance survey, assessment & secreting of survey report , technical discussion with survear for claim approval , follow-up for documents deficiencies , providing approximate quotation to customer after coordinating with outsource vender for body Denting & Panting.• In case of additional repairs inform to customer promptly for getting approval.• Final Inspection of vehicle and test drive to ensure all customer complaint resolved & cleanness of vehicle Show less

Kolkotta

• Supervise all technician, vehicle servicing & repairing, job card opening and closing, technical support to mechanic.• Accident vehicle WIP (work in progress) report to senior and follow-up with accident department to complete the job.

Patna - Bihar

On Training Period