Bhuwan Pandey Email and Phone Number
As a Multi Site Restaurant manager at SSP Australia, I oversee the daily operations of multiple food and beverage outlets at the airport, ensuring quality, safety, and customer satisfaction. I have a Diploma of Hospitality Management and BA in Social Work, which helps me to communicate effectively, solve problems creatively, and work collaboratively with diverse teams and stakeholders. I have more than five years of experience in the food service industry, having progressed from assistant manager to unit manager to Multi-Site Restaurant manager within SSP Australia. I have developed skills in food preparation, inventory management, staff training, and budgeting, as well as competencies in leadership, decision-making, and customer service. I am passionate about delivering excellent food and service to travelers, and contributing to the growth and success of SSP Australia.
Ssp Australia & New Zealand
View- Employees:
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Multi-Site Restaurant ManagerSsp Australia & New Zealand Sep 2024 - PresentBrisbane, Queensland, Australia1. Oversee operations of multiple restaurant locations. 2. Ensure consistency in food quality, service, and customer experience. 3. Recruit, train, and manage restaurant staff. 4. Monitor financial performance and achieve revenue targets. 5. Implement and enforce company policies and procedures. 6. Conduct regular site visits to evaluate performance and standards. 7. Manage inventory, supply orders, and cost control. 8. Resolve customer complaints and ensure satisfaction. 9. Develop and execute marketing and promotional strategies. 10. Analyze reports and provide insights to improve operations. -
Duty ManagerSsp Australia & New Zealand Oct 2023 - Sep 2024Brisbane Airport, Queensland, Australia1. Oversee daily restaurants operations. 2. Ensure excellent customer service and handle complaints. 3. Recruit, train, and manage staff. 4. Monitor inventory and place supply orders. 5. Manage budgets and control costs. 6. Oversee food safety, hygiene, and quality standards. 7. Develop staff schedules to ensure efficient coverage. 8. Implement marketing and promotional strategies. 9. Maintain cleanliness and ambiance of the restaurant. 10. Track sales, analyze performance, and create reports. -
Assistant ManagerSsp Australia Nov 2022 - Sep 2023Brisbane, Queensland, Australia1. Support the manager in daily operations. 2. Supervise and coordinate staff activities. 3. Handle customer complaints and ensure satisfaction. 4. Assist in recruiting, training, and onboarding employees. 5. Monitor inventory and manage supply orders. 6. Ensure compliance with company policies and procedures. 7. Oversee cash handling and financial transactions. 8. Help create staff schedules and manage shift coverage. 9. Maintain cleanliness and safety standards. 10. Step in as acting manager when needed. -
Team LeaderSsp Australia Nov 2021 - Dec 2022Brisbane, Queensland, Australia1. Supervise and guide team members to achieve goals. 2. Delegate tasks and set deadlines. 3. Motivate and support team members to enhance performance. 4. Monitor team progress and provide constructive feedback. 5. Ensure compliance with company policies and standards. 6. Foster effective communication within the team. 7. Address and resolve conflicts or issues among team members. 8. Assist in training and onboarding new team members. 9. Collaborate with management to align team objectives. 10. Prepare and submit performance reports to supervisors. -
Team MemberSsp Australia Nov 2019 - Oct 2021Brisbane Airport, Queensland, Australia1. Greet customers and provide excellent service. 2. Take food and drink orders accurately. 3. Prepare and serve menu items as per standards. 4. Maintain cleanliness in dining and kitchen areas. 5. Ensure proper food handling and hygiene practices. 6. Assist with inventory management and stocking supplies. 7. Work as part of a team to ensure smooth operations. 8. Handle customer inquiries and resolve issues politely. 9. Operate cash registers and process payments. 10. Follow safety protocols and comply with restaurant policies. -
Managing DirectorBrothers Media And Printing Solution Pvt Ltd Feb 2016 - Sep 2019Kathmandu, Bāgmatī, Nepal1. Develop and implement vision, mission, and strategy. 2. Make critical decisions on company policies and resources. 3. Identify growth opportunities and partnerships. 4. Oversee daily operations and departmental performance. 5. Streamline processes for efficiency. 6. Manage and mitigate risks. 7. Approve and monitor budgets. 8. Drive profitability and cost control. 9. Maintain investor and stakeholder relations. 10. Build, lead, and motivate a high-performing team.
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Advertising SpecialistRevolution Advertising Apr 2015 - Mar 2016Kathmandu, Bāgmatī, Nepal1. Develop and implement advertising strategies and campaigns. 2. Conduct market research to identify target audiences. 3. Design and create compelling ad content across various platforms. 4. Manage budgets and allocate resources for advertising campaigns. 5. Analyze campaign performance and optimize for better results. 6. Collaborate with creative teams, designers, and media planners. 7. Select and negotiate with media outlets for ad placements. 8. Stay updated on industry trends and competitors’ activities. 9. Monitor audience engagement and feedback. 10. Generate reports and present campaign results to stakeholders.
Bhuwan Pandey Education Details
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Sydney AcademyHospitality Administration/Management
Frequently Asked Questions about Bhuwan Pandey
What company does Bhuwan Pandey work for?
Bhuwan Pandey works for Ssp Australia & New Zealand
What is Bhuwan Pandey's role at the current company?
Bhuwan Pandey's current role is Multi-Site Restaurant Manager at SSP Australia & New Zealand.
What schools did Bhuwan Pandey attend?
Bhuwan Pandey attended Sydney Academy, School Of Management, Tribhuvan University.
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Bhuwan Pandey
Washington Dc-Baltimore Area4yahoo.com, optimos.com, saic.com, capitalone.com4 +170322XXXXX
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