Responsible for establishing a footprint in the Western Cape region by managing key accounts for existing clients and assisting with sales and new business development.• Client briefings, ensuring an accurate understanding of their signage and branding requirements • Calling on new potential clients • Performing site surveys (taking photographs and measurements)• Briefing designers to prepare conceptual signage proposals for client approval, and drawings for manufacture• Preparing quotations and tenders• Overseeing installations on site• Attending site meetings to sign off projects

Responsible for managing key accounts, focusing on looking after existing clients and assisting with sales and new business development.• Client briefings, ensuring an accurate understanding of their signage and branding requirements • Assisting walk in clients with signage or vehicle branding requirements, showing them material samples and walking them through our facility• Calling on new potential clients • Performing site surveys (taking photographs and measurements)• Briefing designers to prepare conceptual signage proposals for client approval, and drawings for manufacture• Preparing bills of quantity and quotes• Ordering materials and custom elements from suppliers• Work closely with the finance department to assist in getting deposits and follow up on outstanding debtors• Send orders to the print department or sign shop for manufacture• Liaise with sign shop manager to coordinate lead times for manufacture completion and schedule installation dates with clients, project managers and architects to ensure deadlines are met• Attending site meetings to sign off projectsOperations Manager, Factory Manager, Project Manager, Account Manager, Office Manager

Responsible for managing the business on a daily basis, focusing on sales and new business development, and managing the company’s key accounts.• Implementing the company production strategy effectively to deliver high quality signage to clients• Identifying, developing, and directing the implementation of business strategies• Managing the administration department to ensure the smooth operation of the organisation• Planning and implementing production schedules to ensure targets are achieved• Building and maintaining client relationships, and providing excellent client service• Taking client briefs, performing site surveys, preparing bills of quantity and quotes• Briefing designers to prepare conceptual signage proposals for client approval, and drawings for manufacture• Preparing work orders and manufacturing instructions, and ensuring production quality control• Delegating duties to department heads to make effective use of their expertise• Administration duties including banking, payroll, creditors, budgeting, expenditure, stock control, and ordering• HR duties include recruiting, training, supervising staff, and managing staff appraisals• Ensuring adherence to health & safety procedures, and compliance to legislative requirements• Implementing staff health & safety training• Chair weekly sales and marketing meetings to follow up on new leadsOperations Manager, Factory Manager, Project Manager, Account Manager, Office Manager

Responsible for overseeing daily business operations, including design, routing, welding, painting, vinyl, and assembly. Also managed the administration, human resources, and accounting services.• Analysed workflow, and planned and scheduled customer orders to meet production deadlines• Aligned the company’s business plan with the workforce, ensuring that employees complied to policies and procedures• Prepared quotes and proposals for client approval• Prepared work orders and instructions for the production team• Chaired weekly production meetings with designers and departmental heads• Monitored and evaluated productivity, reviewing weekly production plans against target dates and resources• Coordinated rigging and sub-contractor teams to meet customer requirements• Delegated duties to ensure smooth production, and ensured the overall quality of signage elements before delivery• Supervised pricing and stock control• Dealt with client queries and complaintsOperations Manager, Factory Manager, Project Manager, Account Manager, Office Manager

As Account Manager, I was responsible for maintaining relationships with existing clients and promoting signage products to prospective customers. • Identified and visited prospective clients to explore business opportunities• Managed client briefings, ensuring an accurate understanding of their signage and branding requirements• Updated the daily status schedule to provide an accurate overview of all jobs in production• Chaired the daily status meetings, collating feedback from heads of departments to update the schedule• Liaised with the accounts department on outstanding accounts and followed up with clients for payment• Assisted with sales and marketing, and general sales enquiriesAs Designer, I was responsible for preparing architectural and graphic design proposals for clients, and producing drawings for signage manufacture.• Performed site surveys, taking accurate measurements and relevant photographs• Prepared conceptual design proposals in 2D and 3D for client approval• Prepared production artwork for the printing and vinyl departmentsOperations Manager, Factory Manager, Project Manager, Account Manager, Office Manager

Head designer responsible for the interior design, space planning, and furniture layouts for the new Rand Merchant Bank head office.• Held briefings with clients and heads of department to identify their needs and advise on increasing performance and productivity in the workspace through design• Prepared minutes from meetings and analysed information to prepare appropriate and effective designs • Collaborated with architects and consultants, and attended site meetings to check building sizes and survey existing furniture and equipment• Produced organograms and inter-departmental communication diagrams to gain a comprehensive understanding of the business structure• Prepared stacking plans with the building elevation to show where each department was positioned, and 1:200 zone plans to demarcate departments on the floor plan, including an overlay of the building’s services• Prepared 1:200 block layouts to group departments together, and incorporate facilities• Prepared 1:50 magnetic layouts for space planning for new and existing furniture• Presented to client, and drew construction drawings in DataCad upon client approval• Drawings included layouts for ceilings, construction, lighting, electrical, HVAC, sprinklers, plumbing, wall finishes, floor finishes, joinery, furniture, and detail drawings• Prepared colour sample boards with various finishes and perspectives in realistic 3D to present to client with final plans for approval