Bianca Botha Email & Phone Number

As a results-driven and collaborative professional, I showcase 7+ years of experience leading operations, teams, and stakeholder liaisons to drive customer satisfaction, workflow efficiencies, business continuity, and profitability, primarily for service-oriented companies. I am widely regarded for my propensity in leading operations, managing stakeholder communications, and driving customer service, as well as supporting staffing efforts and team coordination, directly contributing to business continuity and maintaining profitability. In doing so, I have continually delivered results and improved workflow efficiencies, while fostering a positive team environment that promotes collaboration and creativity.My core body of professional specialties range from operations management to sales and marketing, staff recruitment, financial management, and KPI monitoring. Leveraging advanced administration, my accountabilities have required me to deploy forward-thinking strategies and maintain a results-driven focus, ultimately driving customer satisfaction, team performance, and overall business success.I currently serve as a Project Manager/Executive Assistant for the Keel Team Real Estate Investment, wherein I establish touchpoints with potential stakeholders while supporting tax return processing, staff recruitment, and operational coordination. Before that, I functioned as a Sales Manager, overseeing sales, marketing, and staff management to achieve sales and operations KPIs while providing encouraging experiences to clients. Peers, mentors, and colleagues alike commend me as a reliable, down-to-earth, and continuously innovative change agent, growth advocate, and champion of effective, pragmatic action and leadership.I welcome contacts from potential colleagues and managers, and other professionals in my space. Feel free to contact me through this profile if you wish to connect.

Listed skills include Microsoft Office, Customer Service, Management, Microsoft Excel, and 6 others.