Bianca Botha Email & Phone Number

Pretoria, Gp, Za

Project Manager/ Executive AssistantManages front-facing outreach with investors and stakeholders to acquire new property investments while managing tax returns, refinancing, staff hiring, and operational coordination with Asset Manager and other VAs. Investor Outreach: Initiates and maintains phone communication with investors, following up on leads and inquiries to secure investments and raise capital for new properties.Stakeholder Correspondence: Manages and prioritizes email… Show more Project Manager/ Executive AssistantManages front-facing outreach with investors and stakeholders to acquire new property investments while managing tax returns, refinancing, staff hiring, and operational coordination with Asset Manager and other VAs. Investor Outreach: Initiates and maintains phone communication with investors, following up on leads and inquiries to secure investments and raise capital for new properties.Stakeholder Correspondence: Manages and prioritizes email correspondence to maintain seamless stakeholder communications, delivering efficient support and facilitating informative interactions to build trust and confidence. Financial Management: Oversees and manages tax return process, financing, and capital raising for new properties while handling financial management duties to ensure timely and accurate financial reporting.Staff Recruitment: Performs recruitment, training, and onboarding for new staff members, delegating duties and responsibilities to ensure seamless operations and high-quality customer service.Team Coordination: Collaborates with Asset Manager and other Virtual Assistants (VAs) to coordinate daily duties and support the team in achieving performance goals. Show less

South Africa

Sales ManagerOversaw all aspects of operations, sales, and marketing for a planet fitness facility to reach monthly profitability targets and surpass client expectations with service offerings. Operations Management: Managed a fitness facility, overseeing daily operations, sales team, targets, and overall performance to assist customers in achieving fitness goals without interruptions. KPI Monitoring & Sales Forecasting: Reported on key performance indicators (KPIs) and sales… Show more Sales ManagerOversaw all aspects of operations, sales, and marketing for a planet fitness facility to reach monthly profitability targets and surpass client expectations with service offerings. Operations Management: Managed a fitness facility, overseeing daily operations, sales team, targets, and overall performance to assist customers in achieving fitness goals without interruptions. KPI Monitoring & Sales Forecasting: Reported on key performance indicators (KPIs) and sales figures on a daily basis, analyzing and projecting sales percentages to improve overall performance.Sales Enablement: Coached and trained sales consultants to improve performance, increase revenue, and elevate customer satisfaction. Monitored individual targets and club goals to ensure collective success and empowerment. Cross-Functional Collaboration: Worked closely with HR to identify staffing needs, liaised with marketing to coordinate promotional events, and collaborated with administrative staff to ensure compliance with company SOPs.Marketing Planning: Drove weekly collaborations with Marketing Planner to develop and implement effective marketing strategies to increase club membership and improve customer engagement. Show less

Doha

Customer Service RepresentativeCollaborated with operations manager to improve service and increase customer satisfaction. Acquired valuable competencies by actively pursuing training and professional development opportunities. Comprehensive Training: Participated in a comprehensive customer service training program from various companies under Al Mana Media’s franchise to develop and refine key skills and competencies.Exceptional Service: Consistently delivered exceptional customer… Show more Customer Service RepresentativeCollaborated with operations manager to improve service and increase customer satisfaction. Acquired valuable competencies by actively pursuing training and professional development opportunities. Comprehensive Training: Participated in a comprehensive customer service training program from various companies under Al Mana Media’s franchise to develop and refine key skills and competencies.Exceptional Service: Consistently delivered exceptional customer service by providing prompt and courteous assistance to customers, addressing concerns and resolving issues to drive high levels of customer satisfaction. Data-Driven Improvements: Collaborated with Operations Manager to provide feedback and insights into customer service issues and potential opportunities for improvement. Show less

Bachelor Of Business Administration (Bba) Marketing Management, Marketing/Marketing Management, General

Activities and Societies: Indoor hockey Marketing entails more than just advertising. Knowledge about Business, Economics, Financial.

Education record

Activities and Societies: School library assistant, hockey