Bianca Bozas Email and Phone Number

Role required working in a bakery offering exceptional customer service, maintaining knowledge of the menu and keeping a calm exterior during periods of high volume or unusual events. Position involved serving customers, full barista duties, as well as assisting the baker in cooking and preparing all bakery items.Tasks included:▪ Greeting guests as they enter the bakery▪ Taking customer orders▪ Operating cash register and maintaining accurate cash account▪ Full Barista duties▪ Replenishing food and beverages▪ Assisting baker in cooking and preparations of bread, cakes, pastries and other items▪ Ensuring correct procedures are followed▪ Maintaining housekeeping standards▪ Ensuring a high level of customer service

Role required working in a fine dining restaurant offering exceptional customer service, maintaining knowledge of the menu and keeping a calm exterior during periods of high volume or unusual events. Position involved delivering food to tables ensuring food is delivered quickly, is of a good temperature and to fine dining standards.Tasks included:▪ Greeting guests as they enter the restaurant▪ Delivering food to tables▪ Describing dishes to customers and answering any questions regarding the dish▪ Checking food for accuracy▪ Preparing bread baskets, amuse bouche and granité when required▪ Replenishing food and beverages▪ Taking additional orders when required▪ Bussing and clearing tables▪ Cleaning tables and work areas

Position included working a 3/1 roster, FIFO and undertaking various tasks in the office and on site. Extensive clear and concise communications, both verbal and written, is required. Strong time management and problem resolution skills were needed to complete a successful day. Position involved undertaking all administrative tasks.Tasks included:▪ Working away from family for long periods of time▪ Performing duties in a remote area location▪ Undertaking all site administration tasks for the civil crew▪ Providing general administration support to staff▪ Producing reports and providing documentation▪ Booking flights for staff and contractors on FIFO rosters▪ Maintaining relationships with internal channels▪ Ensuring all personnel hold correct certificates▪ Setting up new employees and ensuring they maintain the correct paperwork for site access▪ Maintaining compliance with WHS procedures

Role required working in a team to ensure safe operations on site and within the kitchen and bar. Preparing and presenting food required attention to detail and excellent communication skills. It was essential to maintain safety at all times and follow specific procedures in order to complete tasks within timeframes. Position involved working a 3/1 roster, FIFO and living in a camp environment.Tasks included:▪ Adhering to site specific procedures and maintaining compliance with RSA and WHS legislation▪ Working in the bar, taking money, serving drinks and following alcohol serving procedures▪ Preparing and presenting food for regular service▪ Ensuring temperature records and food labelling are maintained and up to date▪ Ensuring the kitchen is clean and hygienic▪ Monitoring and enforcing sanitation practices▪ Cleaning rooms and undertaking general maintenance

Position demanded a high level of customer service and maintaining knowledge on surrounding areas, landmarks, tourist spots and the resort. Role required undertaking full barista and beverage duties, along with preparing food in a clean and hygienic kitchen. Tasks included: ▪ Preparing food and undertaking kitchen hand duties ▪ Maintaining dishes are to specification with no over portioning ▪ Ensuring correct procedures are followed ▪ Undertaking work as a Barista ▪ Operating cash register and maintaining accurate cash account ▪ Counting tills and maintain accuracy with stocktake ▪ Maintaining housekeeping standards ▪ Ensuring a high level of customer service

Position demanded a calm exterior during periods of high volume or unusual events to keep store operating standards. Role required a high level of customer service and undertaking full barista and beverage duties, along with preparing food in a clean and hygienic kitchen and dining room attendant duties. Tasks included: ▪ Full Barista and bar duties ▪ Preparing food and undertaking kitchen hand duties ▪ Maintaining dishes are to specification with no over portioning ▪ Ensuring correct procedures are followed ▪ Operating cash register and maintaining accurate cash account ▪ Counting tills and maintain accuracy with stocktake ▪ Maintaining housekeeping standards ▪ Ensuring a high level of customer service ▪ Key holder, responsible for opening cafe