Bianca Cecil Email & Phone Number

Norman, Ok, Us

Norman, Oklahoma, United States

• Served alcohol responsibly to each guest, ensuring a safe and enjoyable experience• Managed POS system to ensure each team member accurately rang in cocktail orders• Maintained a clean work environment to uphold company standards

Norman, Oklahoma, United States

• Trained and developed new hires to excel in customer service skills • Fostered relationships to ensure all team members met Charlestons standard• Additional commitments to each new hire

Norman, Oklahoma, United States

• Directing team to ensure the daily operations of the restaurant are above acceptable levels, including 40+ active tables in the restaurant • Effectively communicate and coordinate needs of the floor and delegate responsibilities to 12-16 team members per shift • Encouraging each team member toward a positive work environment

Norman, Oklahoma, United States

• Managed shift finances using Microsoft Excel, ensuring accuracy and alignment with theoretical numbers• Coordinated with management to correct any discrepancies • Reviewed team members' Cash Checkout Summaries to guarantee total sales accuracy

Norman, Oklahoma, United States

• Provided exceptional service to guests by accurately taking and delivering orders, ensuring special requests were communicated to the kitchen promptly• Committed to delivering helpful and fast service to enhance the overall dining experience

Oklahoma City, Oklahoma, United States

• Provided timely and helpful service to 10-20 guests at a time, ensuring a positive dining experience• Managed orders efficiently to meet guest expectations and maintain high customer satisfaction levels

Oklahoma City, Oklahoma, United States

• Providing accuracy of 20+ orders per shift and communicating any special requests to kitchen • Committing to provide helpful, fast, and accurate service to each guest • Ensuring each employee turns in the allotted cash to the restaurant at the end of the workday • Answering an average of 30+ calls per shift, maximizing sales through upselling current promotions

Norman, Oklahoma, United States

• Prepared specialty drinks in a fast-paced environment • Maintained a clean work environment • Provided exceptional customer service by customizing drinks to each customer's preference

Oklahoma City, Oklahoma, United States

• Worked in a fast-paced environment, preparing desserts for each customer as ordered• Collaborated with a diverse group of individuals to ensure efficient service and customer satisfaction

Branson, Missouri, United States

• Provided exceptional customer service by accurately processing orders on the Point-of-Sale system • Ensured a clean and inviting work environment • Developed strong communication skills while handling customer inquiries

Oklahoma City, Oklahoma, United States

• Took custom orders for shakes, ice cream, and treats with great customer service • Utilized the Point-of-Sale computer system for cash and card transactions with accuracy