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Bianca De Souza Email & Phone Number

Diretor de operações at Interaxa
Location: Greater São Paulo Area, Brazil, Brazil 7 work roles 4 schools
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Current company
Interaxa
Role
Diretor de operações
Location
Greater São Paulo Area, Brazil, Brazil
Company size
143 employees

Who is Bianca De Souza? Overview

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Quick answer

Bianca De Souza is listed as Diretor de operações at Interaxa, a company with 143 employees, based in Greater São Paulo Area, Brazil, Brazil. AeroLeads shows a matched LinkedIn profile for Bianca De Souza.

Bianca De Souza previously worked as Services Manager at Interaxa and Development Coordinator at Interaxa Brasil. Bianca De Souza holds Pós-Graduação Lato Sensu - Mba, Gestão De Negócios from Fia Business School.

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Email format at Interaxa

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Interaxa

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Profile bio

About Bianca De Souza

Bianca De Souza is a Diretor de operações at Interaxa. She possess expertise in contact center, sistemas ivr, sql, oracle, scrum and 9 more skills. She is proficient in Português and Inglês. Colleagues describe her as "Bianca was my first manager when I joined the company. She has a sense of humanity, always concerned about her collaborators. She focused on work, on quality deliveries and also always managing customer expectations within the project."

Listed skills include Contact Center, Sistemas Ivr, Sql, Oracle, and 10 others.

Current workplace

Bianca De Souza's current company

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Interaxa
Interaxa
Diretor de operações
São Paulo, SP, BR
Website
interaxa.com
Employees
143
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7 roles · 9 years

Bianca De Souza work experience

A career timeline built from the work history available for this profile.

Diretor De Operações

Interaxa

São Paulo, SP, BR

Services Manager

Current
Interaxa

Responsible for managing the implementation and project team,financial governance, and strategic planning of Services Delivery.Working mainly with large costumers, involving call center technologies such as Genesys, Aspect and Nice.

2017 - Present ~9 yrs 4 mos

Development Coordinator

Interaxa Brasil

Coordination of people and projects in the IVR Development area.Responsible for controlling project deadlines, costs and resources.Responsible for project development processes and quality.

Jan 2013 - Jan 2017

Senior Development Analyst

Interaxa

Development of applications for IVR GMK Talker and Genesys Voice Platform.

Nov 2010 - Dec 2012

Senior Technology Analyst

Genesys
Jan 2010 - Oct 2010

Senior Technology Analyst

Genesys

- Development of Ura applications in Genesys Studio and GMK.- Interaction with customers' business areas, creating new procedures and improvements to optimize existing business rules.- Installation, configuration and support of Genesys software

Aug 2007 - Apr 2009

Information Technology Analyst

G&P

Development of software projects and architecture for Call Centers.Installation, configuration and support of Genesys software.Development and application of Genesys training and work tools for partner companies, and internal areas.

Dec 2004 - Jul 2007
Team & coworkers

Colleagues at Interaxa

Other employees you can reach at interaxa.com. View company contacts for 143 employees →

PC Paula Carolina Serra Paula Carolina Serra Colleague at Interaxa Buenos Aires, Buenos Aires Province, Argentina, Argentina View → LM Luca Migliorino Luca Migliorino Colleague at Interaxa Argentina, Argentina View → JD Jose Donizeti Bertem Jose Donizeti Bertem Colleague at Interaxa Campinas, São Paulo, Brazil, Brazil View → FA Fernando Araujo Fernando Araujo Colleague at Interaxa São Paulo, São Paulo, Brazil, Brazil View → HA Henrique A. Silva Henrique A. Silva Colleague at Interaxa São Paulo, São Paulo, Brazil, Brazil View → JP Juan Pablo Peñuñuri Juan Pablo Peñuñuri Colleague at Interaxa Buenos Aires, Buenos Aires Province, Argentina, Argentina View → MT Matias Tonazzi Matias Tonazzi Colleague at Interaxa Argentina, Argentina View → JM Javier Martin Rotundo Javier Martin Rotundo Colleague at Interaxa Buenos Aires, Buenos Aires Province, Argentina, Argentina View → RB Rodrigo Bernardo Rodrigo Bernardo Colleague at Interaxa São Paulo, São Paulo, Brazil, Brazil View → RD Rodrigo Daniel Valenzuela Rodrigo Daniel Valenzuela Colleague at Interaxa Buenos Aires, Buenos Aires Province, Argentina, Argentina View →
4 education records

Bianca De Souza education

Pós-Graduação Lato Sensu - Mba, Gestão De Ti

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FAQ

Frequently asked questions about Bianca De Souza

Quick answers generated from the profile data available on this page.

What company does Bianca De Souza work for?

Bianca De Souza works for Interaxa.

What is Bianca De Souza's role at Interaxa?

Bianca De Souza is listed as Diretor de operações at Interaxa.

Where is Bianca De Souza based?

Bianca De Souza is based in Greater São Paulo Area, Brazil, Brazil while working with Interaxa.

What companies has Bianca De Souza worked for?

Bianca De Souza has worked for Interaxa, Interaxa Brasil, Genesys, and G&P.

Who are Bianca De Souza's colleagues at Interaxa?

Bianca De Souza's colleagues at Interaxa include Paula Carolina Serra, Luca Migliorino, Jose Donizeti Bertem, Fernando Araujo, and Henrique A. Silva.

How can I contact Bianca De Souza?

You can use AeroLeads to view verified contact signals for Bianca De Souza at Interaxa, including work email, phone, and LinkedIn data when available.

What schools did Bianca De Souza attend?

Bianca De Souza holds Pós-Graduação Lato Sensu - Mba, Gestão De Negócios from Fia Business School.

What skills is Bianca De Souza known for?

Bianca De Souza is listed with skills including Contact Center, Sistemas Ivr, Sql, Oracle, Scrum, Gerenciamento De Projetos, Desenvolvimento De Software, and Sip.

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