Communications Officer
Current• Conducted extensive research on over 10 intranet providers and successfully spearheaded the implementation of a new intranet system for our organisation• Publish weekly newsletter - improved engagement/opening rate from 40-50% to 70-80% over a six-month period• Manage all internal communications channels – keeping all internal channels up to date with the latest news and information from across our organisation to ensure consistency in our tone of voice and alignment to our brand… Show more • Conducted extensive research on over 10 intranet providers and successfully spearheaded the implementation of a new intranet system for our organisation• Publish weekly newsletter - improved engagement/opening rate from 40-50% to 70-80% over a six-month period• Manage all internal communications channels – keeping all internal channels up to date with the latest news and information from across our organisation to ensure consistency in our tone of voice and alignment to our brand guidelines• Attending site visits (councils, hospitals, schools, leisure centres, etc) and produce news articles and videos to inform our audience and stakeholders about our work• Created and delivered effective communications strategy and work plan including an improved induction process for new starters, the chief executive’s Town Hall programme, a series of regular pulse surveys and our new tone of voice writing style guide• Established and managed a 'communications champions' group to support the integration of effective communication practices throughout the entire business.• Run a series of workshops/seminars on topics such as stakeholder engagement, writing, presentations, media and digital. Show less
