Bianca E. Email & Phone Number

Maryland, United States

Conduct new client interviews/intakes for all categories of personal injury, obtaining pertinent details for each potential claim; scheduling appointments for evaluation and treatment; as well as the opening and closing of cases, to include digital and paper files• Liaise and initiate the first contact along with continual contact between the firm and clients (new and current), insurance companies, defense attorneys, lien holders (federal, state and private); as well as constant communication with lead attorney and paralegals.• Consistent and timely communication with all stakeholders including finalizing and sending correspondence, responding to phone calls and other means of communication.• Documentation of all tasks completed and saving documents to the main database for firm access and review. • Assisting with process of determining liability for each claim and progressing claims to a successful settlement and/or monetary award trials.• Maintaining thorough knowledge of each client’s claim and creating task lists for each case.• Task assignments to legal assistants and interns to create continual progression for each claim.• Request and order all medical records, itemized billing and liens; through digital portals and paper formats; to include all 50 states and multiple countries.• Negotiation of reductions of medical bills and liens.• Request, review and document law enforcement reports, body worn camera footage,MPIA, along with notification to establishments and all municipalities.• Preparation of demands, settlement memorandums, complaints, and other litigationdocuments.• Payment and documentation of all expenses, ensuring all related providers receivepayment for services rendered.

Baltimore, Maryland, United States

• Conduct client interviews while obtaining all pertinent information for each case; scheduling appointments for evaluation and treatment• Supervise Legal Assistants with assigned tasks and duties to ensure a high level of work productivity• Manually enter new client information into the database and open files to track client through out the settlement process• Contacting several agencies to create case files; continual chronological documentation in the database to document all occurrences in the case (i.e., Needles)• Maintain consistent communication with clients, insurance companies, medical providers, billing offices, law enforcement and third-party interests (i.e. lien holders, etc.)• Review all incoming documents and records to evaluate past, present, and future conditions from the incident that occurred to determine relevant compensation• Creating case investigation files and gathering evidence to target each legal entity of the case• Obtain all legal documentation to verify and/or confirm validation of each claim• Communicate with law enforcement agencies• Solely manage cases thoroughly throughout the entire case process • Submit and process checks for payment to various agencies to obtain documents and records• Requesting records from various private, public and government agencies to obtain records to substantiate each case file

Baltimore, Maryland, United States

Conducted preliminary screening interviews for perspective clients and scheduled appointments with minimal documentation.• Generated case status reports and assisted in monitoring new cases.• Supported, responded, and interacted with service providers including attorneys, trialteams, paralegals, and clients regarding specific case matters. • Managed and coordinated attorney calendars, travel, and expense reports.• Acted as a liaison for coordinating appointments between Experts, Plaintiff/ DefenseAttorneys, Clients and Staff.• Scheduled clients for evaluations with Experts and Attorneys to obtain information tosupport causation of lead paint poisoning.• Scheduled depositions for fact witnesses, experts, defendants, and defense experts.• Subpoenaed and reviewed incoming medical, school and environmental records thatsupport claim for damages.• Prepared discovery requests to named defendants.• Independently prepared motions to defer dismissals in response to notifications fordismissal under MD 2-507 for viable defendants.• Prepared expert packets which include all information required for evaluation ofclient’s injury by attorney designated medical, vocation, neuropsychological, andeconomic experts.• Conducted research to ascertain potential clients who may have been violated byemployers that abused federal employment laws and regulations.• Created spreadsheets to import into a database for mailings to prospective clients withpossible unpaid wages claims or misclassifications.