Bianca Ferrari

Bianca Ferrari Email and Phone Number

Miu Miu CRM and Clienteling Manager Europe @ Prada Group
Italy
Bianca Ferrari's Location
Italy, Italy
Bianca Ferrari's Contact Details

Bianca Ferrari work email

Bianca Ferrari personal email

n/a

Bianca Ferrari phone numbers

About Bianca Ferrari

Bianca Ferrari is a Miu Miu CRM and Clienteling Manager Europe at Prada Group. She possess expertise in microsoft word, microsoft powerpoint, microsoft excel, pesquisas de mercado, planejamento empresarial and 11 more skills. She is proficient in Francese.

Bianca Ferrari's Current Company Details
Prada Group

Prada Group

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Miu Miu CRM and Clienteling Manager Europe
Italy
Website:
pradagroup.com
Employees:
11344
Bianca Ferrari Work Experience Details
  • Prada Group
    Miu Miu Crm And Clienteling Manager Europe
    Prada Group
    Italy
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  • Prada Group
    Miu Miu Crm & Clienteling Manager Europe
    Prada Group Feb 2024 - Present
    Milano
    - Definition and implementation of CRM & Clienteling strategy in the European region.- Regional events client strategy.- Close relationship with stores and support with CRM related topics.- Responsible for CRM training and onboarding.- Market analysis and reporting.- KPI monitoring and definition of action plan with Area Managers and store management.- Management of European Loyalty budget and strategy.- Planning & Implementation of local Client experiences.- Definition and implementation of outreach & newsletter campaigns.- Direct contact with partners for combined communication atrategy.
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  • Prada Group
    Miu Miu Crm Manager Italy & South Europe
    Prada Group Sep 2023 - Jan 2024
    Milano, Lombardia, Italia
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  • Gucci
    Emea Client Campaign Coordinator
    Gucci Jan 2023 - Aug 2023
    Milan, Lombardy, Italy
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  • Gucci
    Emea Client Engagement Specialist
    Gucci Apr 2018 - Dec 2022
    Milano, Italia
    - Responsible for all regional direct and e-direct Marketing campaigns (catalogues,newsletters, SMS campaigns), client data collection and data quality processes, being adirect support to stores and cross-functional teams- Support on the implementation and improvement of Salesforce customer journeys in theregion- Management of budget and NPS Survey project
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  • Gucci
    Emeair Consumer Management And Analytics Intern
    Gucci Sep 2017 - Mar 2018
    Milan Area, Italy
    - Support and execution of Client analysis and Retail & Clienteling reports- Use of CRM software (Microstrategy - Klient Analytics)- Point of reference for the After Purchase Survey and Deduplication projects- Support with direct/e-direct marketing activities- Direct support to stores with Marketing & Clienteling tools- Responsible for Newsletter and Budget management
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  • Telefônica Brasil
    Marketing
    Telefônica Brasil Nov 2014 - Aug 2016
    São Paulo Area, Brazil
    - Analysis on feasibility of new offers and actions for customers and development of anew strategic process for the sales of a new product- Projection of the network capacity and investment needed for improvement- Coordination of the customers’ communication process for service interruptions andrefund calculation
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  • Unilever
    Cmi Skin Cleansing Latam
    Unilever Jan 2013 - Jun 2014
    São Paulo Area, Brazil
    - Monitoring of the marketing projects alongside the Marketing team, participating in allthe process, from the planning to the results presentation- Support in Market researches and focus groups- Nielsen, Kantar WorldPanel and Millward Brown market analysis on KPIs for Unileversoap brands- Budget Control
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  • Diretório Acadêmico Getulio Vargas
    Events Associate
    Diretório Acadêmico Getulio Vargas May 2012 - May 2013
    São Paulo Area, Brazil
    - Support on the organization of all the university events for students, such as lectures and social events- Responsible for choosing the events themes and attractions and problem solving
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Bianca Ferrari Skills

Microsoft Word Microsoft Powerpoint Microsoft Excel Pesquisas De Mercado Planejamento Empresarial Marketing Branding Trabalho Em Equipe Microsoft Office Market Research Kantar Nielsen English Business Strategy Powerpoint Espanhol

Bianca Ferrari Education Details

Frequently Asked Questions about Bianca Ferrari

What company does Bianca Ferrari work for?

Bianca Ferrari works for Prada Group

What is Bianca Ferrari's role at the current company?

Bianca Ferrari's current role is Miu Miu CRM and Clienteling Manager Europe.

What is Bianca Ferrari's email address?

Bianca Ferrari's email address is bi****@****.com.br

What is Bianca Ferrari's direct phone number?

Bianca Ferrari's direct phone number is +3934825*****

What schools did Bianca Ferrari attend?

Bianca Ferrari attended Milano Fashion Institute, Fundação Getulio Vargas.

What skills is Bianca Ferrari known for?

Bianca Ferrari has skills like Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Pesquisas De Mercado, Planejamento Empresarial, Marketing, Branding, Trabalho Em Equipe, Microsoft Office, Market Research, Kantar, Nielsen.

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