Support Partner Enablement within Microsoft's Global Partner Solutions (GPS) organization with project management, voucher utilization forecast and fiscal year planning.

• Supported business operations for Skilling team (former Content & Learning) under Cloud+AI org. • Created, implemented and executed an improved budget management process, staying current and agile as the org’s quarterly and yearly budget principles kept changing, and as reorgs impacted the budgets. Identified several opportunities for efficiencies and optimized budget usage.• Drove a culture of compliance in relation to budgeting and outsourcing, mitigating risks and ensuring operational efficiencies.• Provided valuable training and support to contract owners and their managers, including purchase order and invoice approval process, accruals, the coding structure used by Microsoft (Internal Orders, Cost Centers, Company Codes, GL codes, etc.). Drove clarity in complex purchase orders and invoicing challenges.• Optimized license usage and costs for third party products in the team.• Helped coordinating the Rhythm of Business.• Established productive relationships with internal and external stakeholders, leveraging processes, contracts and best practices. • Supported several ad-hoc activities and requests.

• Managed activities supporting Microsoft’s Compliance & Ethics Learning Program, within CELA (Corporate, External, & Legal Affairs). Coordinated with multiple cross-org stakeholders, subject matter experts (SME) and vendors on overall course schedule, script reviews, location shoots, course reviews/testing, production of leadership videos, setting targets, and tracking completions as well as survey results for the award-winning SBC (Standards of Business Conduct) related courses. Completed courses include SBC Season 4, SBC U.S. Government Edition, and SBC Trade. Ongoing courses at the time contract ended included SBC Season 5 and Investigations training.• Tracked and reported KPIs using PowerBI, including expenses against budget.• Performed vendor management – creation, review, and processing of SOWs and POs.• Assisted with updating and rolling out an Anti-Corruption & Integrity Toolkit.• Maintained cards in the Integrity & Compliance hub on Microsoft’s Learning Site platform.

• Successfully drove the budgeting, quarterly forecasting, monthly closes, and overall financial operations, including accruals, re-classes, purchase order, and invoice management for the Windows International team. Performed ongoing analysis of costs within complex payment models, playing a key role in increasing savings. • Continuously evaluated, re-designed and implemented changes to the financial framework and tools as the team evolved. Ensured team’s compliance with Microsoft policies. o Developed and executed new process on Internal Orders, Purchase Orders and tracking system, cutting overhead and allowing more accurate and meaningful reports. o Defined and centralized financial related tasks previously performed by 20+ Program Managers, increasing their productivity by 10%. o Managed the operational changes associated with the complex merging of the Windows International team with Xbox Platform and Xbox Studios teams. Drove the effort to optimize and use a single financial process and tracking tool for the whole group, cutting overhead by about 30% and allowing insightful Power BI reports. • Assisted with outsourcing strategy and relationships with suppliers, as well as directly negotiated payment terms and conditions.• Successfully partnered with other teams in cross-group collaboration efforts. Recognized as having played a critical role in the roll-out of a new Service Model, showing outstanding partnership and securing funding for important projects. • Assisted defining strategic process for handling localization requests, which was pivotal in controlling supplier spend, internal resources and quality of deliverables. • Supported the Administrative Assistant with tracking of people expenses, coordinating office moves and preparing headcount reports.• Always tackled changes with a can-do attitude. Received positive feedback from team members, peers, finance managers, suppliers and partners.

• Successfully managed 10+ suppliers, and worked with feature teams, testing teams and partners, for delivery of several localization high priority projects, including Windows Vista (Software components into 17 languages), Windows XP Starter Edition (Software and User Assistance components into 20 languages) and Microsoft Operations Manager 2005 (all components into 3 languages). All projects delivered with high quality and within assigned budget and schedule, despite considerable engineering challenges.• Designated by management as the team’s subject matter expert for all issues related to supplier payments. Provided ongoing financial operations support to entire team of 20+ Program Managers, significantly increasing productivity of the team. In the process, spotted and fixed issues with the financial tool, which provided savings and more accurate supplier payments.• Recognized as playing a key role in new software outsourcing process on a large scale for the Windows Localization team, educating internal engineers on outsourcing procedures as well as creating valuable documentation.

Managed the localization of Windows related projects. Projects completed included Windows 95 and many Internet Explorer versions.As a User Assistance Lead (2001-2003), managed a team of 3 individual contributor PMs responsible for localization of User Assistance (Content) specific projects.

Responsible for accounting and general operations for a small business consulting firm.

Development and maintenance of man-machine communications for the National System of Interlinked Operations Supervision and Coordination.