A top-performing, results-oriented professional with more than 10 years of hospitality management career distinguished by commended performance and proven results. Well-practiced in all areas of hotel and resort management including operations, front office, housekeeping, reservations, sales, and guest relations, as well as training and supervision of staff.Over the years, worked for luxury hotel chains managing profitable operations in saturated and seasonally fluctuating markets; consistently improving bottom line profits; increasing revenues with successful sales & marketing strategies; and developing and applying effective cost controls. Resolved my employers’ challenges with innovative solutions, systems, and process improvements proven to increase efficiency, customer satisfaction, and the bottom line.Known for sound decision-making abilities, analytical skills, business acuity, and problem solving skills. My practical experience is complemented by a DVS in Hotel Management and an Event Planning and Business Management Certificate