- Managing a high volume shared inbox, allocating contracts and tenders to be reviewed by relevant teams.- Responsible for the management of contract life cycles.- Weekly/ monthly reports to relevant stakeholders in the business.- Managing team pipelines.- Intranet updates to ensure relevant information can be accessed by consultants.

- High level of customer service managing Job Seeker claims during Covid- Strong communication skills in high volume telephony environment- Assessing stakeholder needs, entitlements and obligations- Work within defined policy, legislation and guidelines- Responding to enquiries

- Supported the Customer Success team in an inbound capacity- Invoicing, entering bills into the system, reconciliations

- Inbound phone calls- Filing, printing, and assisting with other general office upkeep- Employment alongside studying at University

- Organisation of training sessions for Waterpolo and Soccer - Training, instruction and development of high school students- Management of teams on game day

- Management of takeaway orders via the phone and online services such as menulog- Fast paced environment- Delegating delivery drivers so all orders reached customers within 45 mins- Waitressing