Customer focused role within an established retail liquor group.• Process team payroll using Tanda rostering software.• Achieve store targets for Voice of customer, online, financial budgets, safety requirements and ID25.• Coach and develop team in safe working practises and workplace policies.• Develop and support team who require return to work plans following an injury.• Assist in HR related issues and develop Performance Management plans.• Demonstrate and encourage a positive and safe working culture within the team.• Review team members performance regularly and provide constructive feedback during formal or informal meetings.

• Maintain and present a high trade store to an exceptional standard.• Represent and conduct monthly meetings to identify ways to improve the safety standards and culture within the business.• Source and provide coaching to employees that participate in the Pathways program leading to management.• Prepare and maintain employee records relating to contracts, safety requirements and business policies.• Effective use of HR procedures including processing payroll, recruitment, performance management and termination.

• General office duties including answering telephones and client correspondence, maintaining client filing system, monthly newsletter production and distribution.• General office cleaning and organisation.• Ordering and replenishment of office supplies within business budgets.• Building client relationships and ensuring all enquiries are meet within the expected time frame.