Bianca Kovach Email & Phone Number

Plano, Texas, United States

Plano, Tx

Richardson, Tx

• Proven track record of exceeding yearly quota, maintain 94% maintenance contract renewal rate achieving a team quota of $46.5M for FY 2017.• Developed new business and managed sales cycle from beginning to end, worth over $300,000 in revenue.• Supported and partnered with multiple field sales representatives in many territories in managing opportunities through the quote process and follow up successfully improving sales process efficiency. • Worked closely with channel partners in successfully closing contracts and promoting up sell opportunities resulting in a 36% increase in up sells.• Create and provide weekly maintenance bookings, forecast and pipeline reports accurately and meeting management deadlines.• Assist field sales with account maintenance by documenting all activities in Salesforce.com, resulting in up-to-date history of sales and customer information.• Communicate and negotiate maintenance contracts with customers on both new and renewal maintenance and support, resulting in building strong relationships leading to repetitive business.• Execute on targeted contact lists to develop supporting call information and engage targets for opportunity validation recognizing needs to match customers with the right solution.• Won 5 win back opportunities worth over $96,000 in revenue by following up on TAC denial generated leads in efforts to find a new business or win back opportunities.• Provide trade show support and work with Marketing to define, create and deliver successful outbound call campaigns resulting in a 78% increase in sales in FY17.

• Monitored product sales, critical shortages, purchase orders, open orders, internal material transfer requests and shipments on a daily/weekly/monthly basis to ensure and manage proper allocation of products. • Assisted with forecast development and ensured that rolling sales forecasts were accurate and communicated to assigned region of Sales Managers, Directors and VPs. • Tracked and prepared sales forecasts and collected/analyzed data to evaluate sales goals.• Collected metrics and combined data from various sources to provide necessary and meaningful sales performance analyses and reporting at a high level• Compiled and distributed conclusions into executive materials such as account review presentations.• Produced regular, in-depth quantitative and qualitative analysis of raw data resulting in accurate and in-depth ad hoc sales performance reporting.• Maintained strong customer relationships and served as first point of contact in resolving customer issues quickly and efficiently.• Worked closely with Customers, Sales Engineers, Sales Managers and VPs regarding critical orders during periods of product shortage, end of fiscal periods, etc. and resolved concerns promptly with a minimum of inconvenience to customers.