Credit management activities for EMEA area customers portfolio, risk assessment, monitor and adjust customer credit limits within company policy and processControlling the level of TPI ( Trade Partners Incentives) reserve to ensure proper amounts for bonuses, payouts after-sales bonuses (TPI) process management in SAP (accrual maintenance, analysis, timely payouts, performing month-end activities, reporting)Constant cooperation with finance and sales local teamManaging… Show more Credit management activities for EMEA area customers portfolio, risk assessment, monitor and adjust customer credit limits within company policy and processControlling the level of TPI ( Trade Partners Incentives) reserve to ensure proper amounts for bonuses, payouts after-sales bonuses (TPI) process management in SAP (accrual maintenance, analysis, timely payouts, performing month-end activities, reporting)Constant cooperation with finance and sales local teamManaging customers accounts on a daily basis, contacting them via email and phoneManaging disputes - coordinating the resolution and clarifying any issues with the client or/and departments in chargeCash Collection activitiesManaging customer relationsAccount reconciliationPerforming month-end activities Show less

Improving numbers, decreasing DSOArranging and conducting calls with dispute management, customer services, creating a better workflowReporting and creating statementsBad debt reporting and working on ecreasing the numbersSetting credit limits for new customers.Day to day Customer contact, including chasing for customer payment as determined by work queue and keeping customer accounts within my portfolio accurate, clean and up to dateAssistance for cash… Show more Improving numbers, decreasing DSOArranging and conducting calls with dispute management, customer services, creating a better workflowReporting and creating statementsBad debt reporting and working on ecreasing the numbersSetting credit limits for new customers.Day to day Customer contact, including chasing for customer payment as determined by work queue and keeping customer accounts within my portfolio accurate, clean and up to dateAssistance for cash allocationInitiation of the bill of exchange and direct debit paymentsPerformance of month end closing activitiesPerformance of reconciliations related to the job (e.g. customer accounts, aged items)Weekly and monthly reportingKeeping a good relationship with the customersClose collaboration with customer service team helping solving queries Show less

Day to day Customer contact, including chasing for customer payment as determined by work queue and keeping customer accounts within my portfolio accurate, clean and up to dateAssistance for cash allocationInitiation of the bill of exchange and direct debit paymentsPerformance of month end closing activitiesPerformance of reconciliations related to the job (e.g. customer accounts, aged items)Weekly and monthly reportingKeeping a good relationship… Show more Day to day Customer contact, including chasing for customer payment as determined by work queue and keeping customer accounts within my portfolio accurate, clean and up to dateAssistance for cash allocationInitiation of the bill of exchange and direct debit paymentsPerformance of month end closing activitiesPerformance of reconciliations related to the job (e.g. customer accounts, aged items)Weekly and monthly reportingKeeping a good relationship with the customersClose collaboration with customer service team helping solving queries Show less

ResponsibilitiesMarkets to cover: Romania and UK intercompanyMaintain professional, timely and effective communication with all partiesResponsible for all aspects of account management, administration, account queries and sales support business developmentManage the order process in line with company procedures by proposing improvements where necessaryEnsure service issues do not arise by clarifying customer requests. Managing expectations, by determining the cause, seeking… Show more ResponsibilitiesMarkets to cover: Romania and UK intercompanyMaintain professional, timely and effective communication with all partiesResponsible for all aspects of account management, administration, account queries and sales support business developmentManage the order process in line with company procedures by proposing improvements where necessaryEnsure service issues do not arise by clarifying customer requests. Managing expectations, by determining the cause, seeking solutions and escalating appropriatelyDevelop and maintain excellent relationships with customersMaintain up-to-date knowledge of client’s business, relevant products, the market, processes and suppliersDevelop strong relationships with the rest of the supply chain teamGather information and drive improvementsSupport sales by reporting on account activity and forecastingRemain fully flexible to meet business requirements and demands Show less

Main responsibilities: Proactively dealing with aged and very aged overdue disputes, running dispute reports on the status of my work, developing and maintaining successful working relationships with customers and Customer Services, proactively managing dispute reconciliation, issuing credits/ debits if necessary after investigation of each case.Other responsibilities: back-up for Order Management Team, quality check, collaborating with Collections Team.

Main responsibilities: Receive and manage orders from customers, Segregate and verify incoming orders, Enter orders to SAP, Recognize and escalate issues to customer service, Identify process improvement needs, archive all required paper and electronic documents.Other responsibilities: quality check, team-leader back-up, pricing checks, good relationship with Customer Services.

Main responsibilities: creation of touristic packages for vacations , touristic consultancy and information providing , supervising the reservation procedures , creation of packages tailor-made , selling touristic packages to clients , updating website content , updating special offers , issuing travel insurances .