Build strong relationships with clients through consultation and collaboration for thesustained success and growth of their organization. Accountable for all aspects of client relationships; primary go-to person for my client base. Lead client contract renewal process in collaboration with other key PharMerica stakeholders. Owns the client issue escalation and resolution process. Working directly with key internal partners, achieve timely responses on all issues along with setting proper expectations for clients. Provides pharmacy service, performance, and reporting data. Prepares reports, and monthly and quarterly business review materials, facilitates client engagement calls, and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools, and resources. Represents PharMerica at corporate/networking/client events and conferences. Collaborates with other functional departments (credit/collections, contracting, and marketing) to ensure that corporate billing and receivable standards are achieved.

PharMerica is a Fortune 1000 publicly traded institutional pharmacy provider that operates approximately 103 institutional and specialty infusion pharmacies in 45 states that serve long-term care facilities. PharMerica fills approximately 40 million prescriptions annually and generates nearly $2 billion in annual revenue. • Direct all account management and client facing activities for the southern region with territories covering Florida, Alabama & Mississippi. • Develop and optimize strategic pharmacy initiatives surrounding CMS trends and Value Based Healthcare. - Consult with accounts on packaging complex medication availability strategies ranging from onsite medication and first dose dispense to admission and discharge planning to meet CMS 5 star ratings.- Successfully achieved lower hospital re-admission rates and improved quality ratings for clients.• Craft multifaceted cost containment strategies to control Med A and Part D Non-Covered Spending. • Direct and lead Medicare Part A, Part D, Medicaid, VA and Private Pay strategic management and planning. - Responsible for ensuring payer mix remains profitable for each account and meets gross profit per script goals set down by senior management. - Collaborate closely with pricing, finance, and clinical departments to ensure appropriate cost containment strategies are continuously refined to achieve client account business goals. - Current initiative across entire client base is to develop cost containment strategy capable of addressing bundled payment initiatives from CMS and declining length of stays along with other reimbursement challenges. • Oversee implementation and operations for on boarding new clients and action plans- Coordinate with senior management and concerned functions to resolve all implementation and issue resolutions.

Establish and maintain good customer relations, with both internal and external customers. Connect customers' business needs with Payroll Partners products and services while driving new business for Payroll Partners cloud based HR Solutions to small businesses . Strategically collaborate with partners to cross-sell into existing accounts and effectively close sales.