Invoicing, Payments, Debtors Reconciliation & Collections, Company Administration & Audits

Office Management, Team Enablement and Operations, HR, Invoicing & Supplier Management

CLIENT RELATIONSHIP MANAGEMENTDrawing up quotations and agreements for prospective clients.Request required information and documents from clients.Assist in preparing for client meetings by scheduling meetings from time-to-time and creating client-specific presentations.Maintaining client information and updating when necessary.Visiting clients from time-to-time when necessary.BRANDINGMaintenance and development of company website.Creating, editing, posting, updating and cleaning up of outdated content on company website.Liaise with design teams to plan and develop the content, style and appearance on company website.Define business processes and products by creating graphs, diagrams, brochures, presentation, etc.Creating and updating training videos.SCREENS MANAGEMENTMaintenance and development of touch screens.Creating, editing, posting, updating and cleaning up of outdated content on touch screens.Liaise with design teams to plan and develop site content, style and appearance on touch screens.DATA MANAGEMENTDrawing up quality assurance checks and assisting data management team from time-to-time in carrying out these checks.Assisting data management team in maintaining the product database by loading new items, updating product information, updating pricing, etc.

PASTEL (Month-End Invoices, Bank Statements, Travel)Supplier, Petty Cash & Bank ReconciliationsProperty Portfolio RecordkeepingMonth-End PreparationsLiasing with SuppliersVATAudit Preparation

Leading and supporting a team of seven staff members (growth, development, recruitment, forums/discussions)Tracking and driving store sales targets hourly, weekly and monthly (store & stylists’ targets)Managing daily store operations, including shift rosters, team registers, banking & DTR’s, store open/close, sales, product management

Content & Web DesignContent Review & PublishingPlanning, Co-Ordinating & Record-Keeping of Project Activities & MeetingsCustomer Interaction & Content GatheringNewsletter & Article Compilation & AuditingMaintain Multiple DatabasesTelephonic Support

MarketingHousekeeping ManagementAdministration & Financial ManagementStock ManagementGeneral ManagementPersonnel Management

SalesReturns and ExchangesCash-up Daily BankingProcessing of New StockMerchandising and ReplenishmentStock-take Assisting CustomersOpening and Closing of StoreGeneral Housekeeping

SalesReturns and ExchangesCash-upDaily BankingProcessing of New StockStock-takeAssisting CustomersOpening and Closing of StoreMerchandising and ReplenishmentGeneral Housekeeping