Bianca N. Email and Phone Number

Providing software support for Open Practice Legal Accounting and ATOM Practice Management Software.Performing calculation and assistance with accounting issues for both the Trust and General Ledger.Analyzing data and problem solving complex issues.Product development testing and producing documentation for upgrades and features.Providing training on software features for new and existing users.

Car Dealership SoftwareI provided phone and email support on issues affecting registration and vehivle transfers.I updated client records according to authorized requests received.

Legal Accounting SoftwareI provide phone and email support covering issues such as software instruction, accounting issues, data corruption, program issues and program suggestions.I provided training over phone and dialin as well as trainibg sessions in offices.I participated in testing and development of enhancements.I maintained product manuals and wrote documentation on new features.

Real Estate Trust Accounting SoftwareI provided phone and email support covering product instruction, accounting issues and program faults.

Real Estate Trust Accounting SoftwareI provide phone,email and fax support covering profram instruction, accounting issues, data corruption, program faults and product suggestions.I instructed students in classroom training sessions on product use and basic accounting.I wrote documentation for manuals, updates, newsletters and promotional material.I participated in testing and product development.