Bianca Otley

Bianca Otley Email and Phone Number

Customer Love (Experience) at Pod Trackers @ Pod Trackers
australia
Bianca Otley's Location
Greater Sydney Area, Australia
Bianca Otley's Contact Details

Bianca Otley phone numbers

About Bianca Otley

Having over 20 years working in Customer Service my passion is to provide the best "Love"​ to all customers and improve the interaction between company and customers. Breaking down the titles to be a person talking to people and helping where I can.Starting at 15 as an assistant to a Manager of a Deli in Tasmania I learnt business and my love for customer experience. Moving to finish my schooling, delve into University and discover my skill of business on the job as I further grew working in management in telecommunications. As I grew I also moved to bigger cities and now reside in Sydney working in the amazing role of Customer Love at Pod.My personality is hardworking but also fun to get the best out of life in both personal and work environments- "Live to Love, Love to Live".

Bianca Otley's Current Company Details
Pod Trackers

Pod Trackers

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Customer Love (Experience) at Pod Trackers
australia
Website:
podtrackers.com
Employees:
10
Bianca Otley Work Experience Details
  • Pod Trackers
    Customer Love (Experience)
    Pod Trackers May 2015 - Present
    North Sydney
    Customer Love is a role where we support our customers and go the extra mile to ensure we not only help but also make differences to our customers and their pets.On a daily basis we respond to customer queries via email and phone.Come up with ways to improve customer love via our platforms- online, emails, send outsAre forward in development by looking at customer feedbackProblem Solving and education
    View
  • Heavensent Events- Self Employed
    Owner/Operator
    Heavensent Events- Self Employed Sep 2011 - Present
    Various
    Waitress, hosting, design, marketing, multimedia, catering (include plan and cooking at times), bump in and bump out, social media, assisting owner,cleaning, customer service, cash handling, database entry, administration
  • Pet Circle
    Customer Service Representative
    Pet Circle Jan 2014 - May 2015
    Alexandria, New South Wales
    Customer service, account management, complaints management, database, inbound and outbound calls, email response, online chat contact, order management, returns and stock management, EDI courier experience, order packing, exhibitions, promotion assistance, pet knowledge and product advice, administration, online website trouble shooting, evening close and senior staff on shift, internal software- whippet which is Pet Circle own CRM software management and Zen desk.
  • All Sorts Fitness And Wellbeing
    Members Advisor, Indoor Sports Sales Exec, Receptionist, Functions Assistant,Member Mentor And Motiv
    All Sorts Fitness And Wellbeing Sep 2011 - Dec 2013
    Alexandria, New South Wales
    Customer service, membership advisor, personal assistant, assist in trainings, reception, open and close shifts, banking, database entry, reports for sales and end of day, member and team maintenance, business corporate and indoor booking/sales, team training, cover for all areas, function assistant, member mentor and motivator
  • Andrew'S Airport Parking
    Customer Service Officer And Night Shift Supervisor
    Andrew'S Airport Parking Mar 2010 - Aug 2011
    Brisbane, Australia
    Serving customers, warehouse and manual labour work, reservations and cancellations, emails, banking, service, bookings, night shift supervisor, moving vehicles, complaints, office administration, database and computer documents, bus driving, car detailing, memberships, helping train new staff, general enquiries
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  • Telstra Telechoice And Allphones
    Manager And Sales Rep
    Telstra Telechoice And Allphones Feb 2003 - Feb 2010
    Tasmania, Queensland
    Serving customers to solve needs with mobile contracts and phones, closing sales, database work, stock take, internet solutions, time management, cleaning, filing, banking, administration, POS, merchandising, invoicing, on-phone sales, problem solving customer complaints, faulty phones, computer skills, (all aspects), understanding of changes in market and current phones and plans available to ensure customer satisfaction, rosters, ordering, management, contract activations, reconciliation (banking), knowledge of credit check

Bianca Otley Skills

Customer Service Public Speaking Special Events Pets

Bianca Otley Education Details

Frequently Asked Questions about Bianca Otley

What company does Bianca Otley work for?

Bianca Otley works for Pod Trackers

What is Bianca Otley's role at the current company?

Bianca Otley's current role is Customer Love (Experience) at Pod Trackers.

What is Bianca Otley's direct phone number?

Bianca Otley's direct phone number is +61 2 8880*****

What schools did Bianca Otley attend?

Bianca Otley attended University Of Tasmania, Scotch Oakburn College.

What are some of Bianca Otley's interests?

Bianca Otley has interest in Animals (My 2 Dogs), Work Pod, Socialising, Art, Events, Computing, Health, Animation, Children, Education.

What skills is Bianca Otley known for?

Bianca Otley has skills like Customer Service, Public Speaking, Special Events, Pets.

Who are Bianca Otley's colleagues?

Bianca Otley's colleagues are Patrick Mao.

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