Bianca Roy Email and Phone Number

• Skilled in providing guests with expert knowledge and suggestions for beverage choices• Continuously expanding knowledge and experience while becoming well acquainted with drink recipes and mixology techniques.• Responsible for orderliness and cleanliness of bar to maintain smooth operations• Improved ability to work with and communicate effectively with fellow staff• Ensuring all rules and laws are strictly adhered to regarding serving alcohol

• Responsible for the foundation and operations of event planning business• Specializes in cocktail catering, event bartending, and event planning• Ensures maximum growth with matched stability to maintain long-term success• Enhanced organizational, leadership, and managerial skills• Experience working as Director’s Assistant for bridal showers ensuring timeline adhered to and all planned events go according to the host’s expectations

• GREET AND WELCOME GUESTS WITH A FRIENDLY AND INVITING ATTITUDE.• PROVIDE GUESTS WITH DRINK KNOWLEDGE AND SUGGESTIONS.• CONTINUOUSLY EXPANDING KNOWLEDGE, EXPERIENCE AND BECOMING WELL ACQUAINTED WITH COUNTLESS DRINK RECIPES AND MIXING TECHNIQUES.• MAINTAIN A CLEAN AND ORDERLY BAR.• CONSISTENTLY WORKS WELL WITH OTHER BAR AND RESTAURANT STAFF.

• GREETED AND ASSISTED CUSTOMERS.• DEMONSTRATED GENUINE HOSPITALITY AND EXCEPTIONAL DINING BY ENGAGING IN FRIENDLY SERVICE AND COLLECTING PAYMENTS FOR ORDERS.• ASSISTED WITH CLEARING, CLEANING, AND RESETTING TABLES TO ENSURE READINESS FOR THE NEXT GUEST.• TROUBLESHOOT AND ASSISTED WITH INQUIRIES, AND CUSTOMER SATISFACTION.• ACTED ON BEHALF OF ABSENT TEAM MEMBERS AND MANAGEMENT.• BACKED UP AND SUPPORTED BARTENDER AND OTHER STAFF MEMBERS AS NEEDED. PREPARED AND SERVED DRINKS, STOCK ITEMS, AND TOOK REORDERS.• ASSISTED WITH OPENING AND CLOSING.• PROVEN TO BE A HIGHLY EFFECTIVE WORKER IN A TEAM-ORIENTED, HIGH-VOLUME, FAST-PACED, GUEST-CENTRIC ENVIRONMENT.

• Engineer: Coordinate and plan facilities and equipment installation, maintenance, operations and troubleshooting for broadcasts. Supervise closed-circuit panels to ensure the safety and proper operation of equipment. Instruct staff to ensure proper handling and operation of broadcast equipment. Upload commercials, intros and outros, que talent and perform grunt work.• Audio Visual Technician: Operate visual and audio equipment to ensure seamless synching of transmissions. Responsible for set up, breakdown and maintenance of camera, lighting and editing.• Producer: Coordinate participant activities throughout the production process. Author, coordinate and oversee programs. Monitor post-production process to ensure complete accuracy.• Director: Participate in communications with customers to clarify requirements to prepare a production plan. Assist with proposals, pitches, managing production workflow, schedule, and quality. Develop and recommend process improvements to optimize production speed, quality, and customer satisfaction. Maintain production related documents for future reference purposes.• Creative Director: Invent new ideas for branding, advertising campaigns and marketing messages. Avid brainstorming while analyzing trends, looking at real-time issues and ways to keep up with the times. Meet regularly with management to share ideas and make suggestions. Assist with scheduling and time management.

• GREETED AND MADE CUSTOMERS FEEL WELCOMED.• ANSWERED INQUIRIES REGARDING MENU ITEMS, TOOK CUSTOMER ORDERS, SERVED, VERIFIED AGE FOR RESTRICTED ITEMS, AND COLLECTED PAYMENTS.• ASSISTED WITH CLEARING, CLEANING, AND RESETTING.• ACTED ON BEHALF OF ABSENT OR TARDY TEAM MEMBERS AND MANAGEMENT.

• Provided media, marketing, and communications support to the President for various clients including Virginia Museum of Fine Arts, MGM, American Gaming Association, and Mobiloans.• Conducted research and collected demographic information for media plans.• Participated in client meetings and prepared client status reports. • Tracked media logs and maintained media documentation. • Rebranded agency website as well as social media channels.• Completed and followed-up on action items and assignments.

• Voice of the youth and On-air personality for live radio broadcast.• Prepared research topics and interview questions.• Promoted events resulting in the expansion and increase of listening audiences with key demographics. • Implemented and promoted programming through social media channels including Twitter, Facebook, and Instagram. • Covered relevant topics such as popular culture, politics, entertainment, and sports news.