- Interview, hire, train, and supervise all staff within Stadium Operations department, including, one full-time Stadium Operations Manager, one part-time event manager, and 6-20 interns - Oversee Food and Beverage Department – hired and assisted in onboarding over 30 employees to grow the staff to more than 60 employees to expand our points of sale and increase concession revenue- Primary point of contact for media and communications – write all team press releases, feature articles, weekly e-newsletter, and assist in creating/publishing social media posts through Meta Business Suite- Serve as primary point of contact for all business manners when the General Manager is not present- Assist the General Manager with the execution of all sponsorship elements including signage, social media, giveaways, etc. - Responsible for field turf management, stadium maintenance, and overall cleanliness of all parts of the ballpark- Oversee merchandise department, working with multiple vendors to design items for 2024 line- Gained insight into business procedures of small startup organization- Create and maintain a presence in the community through various networking meetings/events

- Hired and managed 5 university spring interns; Hired and managed 12 university summer interns- Operate Glitner ticketing system to sell single game tickets, season plans, and various ticket packages- Acted as assistant stadium manager for our MLB Alumni Home Run Derby event- Oversee all turf field and stadium maintenance - Prepare for and supervise all stadium rental events, acting as point of contact for major college tournaments - Conduct various stadium projects, coordinating with City of O’Fallon officials & on-site staff- Write all Hoots player press releases for team’s social media pages and website- Work with Corporate Sponsorship department to activate partnerships throughout the stadium- Assist the Food & Beverage Director in operating and managing full concessions during events- Conduct email and phone correspondence with local companies/vendors to purchase supplies and support the needs of the stadium - i.e. janitorial supplies, food vendors, turf management companies- Operate/design team merchandise site through Square; fulfil orders; manage inventory of all products- Assist General Manger with player equipment and uniform distribution- Implement solutions to daily problems that arise around the ballpark, - field repairs, unsecured banners, etc.

- Assisted in daily stadium operations and preventative maintenance tasks, such as, janitorial duties, field repair, machine operation, equipment assembly, inventory storage, and sponsor sign placement - Assisted in inventory controls for the team merchandise store - Assisted the marketing department in creating promotional content for the team’s social media pages- Collaborated on promotional theme night project; coordinated all logistics for the event- Gained insight in prospecting for corporate sponsorships

- Serviced large groups (30+ people) during brewery rentals, such as, rehearsal dinners - Leveraged knowledge of beers to help customers make beverage selections- Prepared/cooked wood-fired pizzas; cleaned and re-stocked kitchen in accordance with food safety standards- Operated Square point-of-sale system to report orders and handle cash/credit transactions

- Strategically managed several service requirements for 6-10 tables throughout shift- Trained new front-of-house hires in all job responsibilities - Increased per-check sales by speaking intelligently and passionately of menu additions and specials- Operated Focus point-of-sale system to report customer orders and handle cash/credit transactions

- Collaborated to create a unified strength program for 18 boys’ and girls’ varsity athletic teams- Supervised daily training sessions for groups ranging from 5-40 athletes- Increased female program participation, achieving nearly 100% growth- Supervised and trained 6-8 interns to develop and reach full-time positions elsewhere- Organized major remodel of weight room, expanding from 4000 to 6100 sq. ft.- Directed “Anchor Program” for 7th and 8th grade athletes- Created promotional training videos for Tonka Strong Instagram account- Assisted in planning Conjugate Training Seminar for 15 area strength coaches

- Regulated student behavior, enforcing school rules/policies, in a building of more than 3,000 students- Supervised schoolwide events for Activities Office; Responded to health emergencies in support of Health Office- Supported athletic event staff, performing various roles – security presence, traffic control for game attendees, equipment set up/take down, and coordination of volunteers and staff - Moderated schoolwide testing room for 1 hour each day - entering, filing, and distributing tests to students- Communicated with parents via phone regarding student attendance, recording all relevant information for administration during the online learning period in Spring 2020

- Earned shift lead opportunities during the week based on high performance- Trained and coached new front-of-house team members in all job responsibilities- Demonstrated menu knowledge to advise customers and upsell items, to boost sales- Performed cashiering functions by closing checks and preparing end of day reports- Communicated with guests over the phone, conveying menu information and relaying accurate estimate of delivery time

- Collaborated with coaches to organize and implement daily training sessions as part of the summer strength and speed camp for students in grades 9-12- Instructed and demonstrated the execution of Olympic weightlifting exercise mechanics, auxiliary movement techniques, as well as warm-up and speed drills for 20-40 athletes each session - Empowered individual athletes by providing them with one-on-one feedback to improve lifting technique and learn proper progressive loading to build strength- Conducted one rep-max testing at the end of summer program, scoring individual athletes in the 40-yard dash, bench press, squat, and power clean, to evaluate and measure progress

- Established protocol for future Exercise Science students to pursue a career in strength & conditioning- Monitored workouts for football, men’s hockey, and women’s basketball teams, learning the ins and outs of a top NCAA Division III collegiate strength and conditioning program- Led warm-ups, core circuits, and post-lift flexibility training for teams of 20-60 athletes- Collaborated with players, coaches, and athletic trainers to ensure department values upheld and that each athlete was served in the best way possible

- Processed 10-50 official university transcripts daily and validated graduation requirements- Organized an office transition from paper-based records to an electronic-based system- Computed a variety of data entry tasks for the senior records coordinator- Routed phone correspondence between co-workers, university departments and customers

- Oversaw all aspects of operation, including set-up, food preparation, service, breakdown, inventory, and cleanup for games and tournaments of varying size and complexity- Trained 3-4 seasonal staff members on new products, services, and processes- Managed and prepared food orders to improve overall efficiency and sales in a fast-paced environment of 100+ fans per night- Monitored cash handling procedures in high pressure situations, prepared daily sales reports for profits/losses, and handled bank deposits weekly

- Conducted administrative support for 85 employees within the world’s largest manufacturer of portable weighing and measurement products- Fielded communications, including international calls to company offices in the UK, Germany, Chile, and Singapore, triaging requests to the appropriate staff departments - Maintained both physical and digital filing systems for a wide range of industries - Provided support to the CEO, salesmen, and engineers on special projects, coordinating travel plans, preparing documents, and organizing company meetings

- Instructed large groups of young female athletes at fastpitch softball camps and clinics, ranging from 10-17 years old, primarily overseeing hitting and catching drills- Developed multiple 16-and-under traveling teams of 12-14 athletes within a growing fastpitch organization- Assisted the head coach in planning and implementing practices to improve players’ skills in both the structural and mechanical aspects of the game; responsible for fostering a team environment with a focus on relationships- Demonstrated key communication skills when mediating conversations between players, coaches, and parents regarding playing time and other concerns