Senior Client Advocate
Serving as the primary point of contact for survivors of domestic abuse and/or sexual assault seeking services at the WCA. Work with clients to identify crisis needs, determine program eligibility, and initiate services. Also supports the success of shelter operations, including assisting residents. Additionally function as a coach, mentor, leader and a subject matter expert in a specific complement of senior-level work essential to the successful operations of the shelter.Provide advocacy services, support, resources, referrals, and crisis intervention to those seeking services at the WCA. Determines program eligibility for shelter, case management, and counseling services and places them on WCA waiting lists.