Bianca (Belcher) Duff, Mph, Pa-C Email and Phone Number
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Bianca is a dedicated, outcomes-driven healthcare executive and clinician with over 10 years of experience in direct patient care in both academic and community-based ambulatory and hospital settings, VBC, healthcare operations, and consulting. Specifically, Bianca has managed a national primary care and multispecialty medical group (7k+ physicians and advanced practice providers), 200+ national and international MSO staff, multiple Medicare/Medicaid ACOs, and the performance of several risk based commercial contracts. She holds an MPH from Dartmouth Institute, MS in PA Studies from Northeastern University, and a BA from Colby College. She is passionate about improving health outcomes using data and technology. Please note, the comments Bianca expresses here are her own and do not represent the views or opinions of any of her current/former employers or their administrations.
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Regional Vice President, Practice OperationsMass General Brigham Jun 2024 - PresentSomerville, Massachusetts, Us -
Adjunct ProfessorNortheastern University, Bouvé College Of Health Sciences Mar 2023 - PresentBoston, Massachusetts, UsDeveloping and teaching a course in NU's new Doctorate of Healthcare Leadership. Some course content key words: measuring performance, metrics, KPIs, value-based care ROI model -
Chief Operating Officer, Smg & ShcnSteward Health Care Jul 2023 - May 2024Dallas, Texas, Us-Senior executive responsible for day to day operations for a national primary care and multispecialty medical group and a healthcare network with a large Medicaid ACO and multiple commercial risk contracts across 9 states. -Other key responsibilities include: provider recruitment/contracting/performance, patient safety, standardization, compliance, corporate real estate, supply chain, budget development, and strategic partnerships-Interface with providers and ambulatory practice staff daily to maintain trust and first hand experience with the team's trials and tribulations-Successfully established and maintain relationships with a network of hospital presidents to ensure smooth operations and effective communication-Implemented cost savings mechanism for clinic supply chain nationally-Ensure efficient and effective relationships between multiple MSOs to drive FFS and risk contract performance for primary care providers-Develop and drive primary care and specialist provider strategy to improve patient outcomes and reduce healthcare costs -
Senior Vice President-Clinical OperationsCaremax, Inc. Nov 2022 - Jun 2023Miami, Fl, Us-Responsible for strategy/development of comprehensive, regional specialty provider network that aims to reduce cost and wait times, and improve outcomes-Analysis of large data sets to drive strategy and tactical decisions-Collaboration with key affiliate partners to drive better VBC outcomes (Med Adv, MSSP, and REACH)-Conceptual development of Part A utilization and Specialty Network enterprise-wide dashboard-Affiliate-relationship management re: Part A and Part B utilization-Optimize transition/bridge services between wholly owned clinics and MSO to reduce readmissions and IP/ED utilization-Commitee Member for the following groups: Compliance, ACO Programs Compliance, and Policies & Procedures -
Senior Vice President, Clinical OperationsSteward Health Care Jul 2021 - Nov 2022Dallas, Texas, Us-Co-Chair, Health Equity Committee-Member, Compliance Committee -Responsible for developing national business strategy for clinical population health management as well as a contact center operations serving over 1 million risk lives-Key decision maker in organization's budget and allocation process-Research and identify new business opportunities-Collaborate with other members of the executive leadership team to outline ST/LT strategy-Proficient in data analysis and performance metrics-Guide and support vice presidents, directors, and managers [8 direct reports, 165+ indirect reports]-Demonstrated ability of driving operational efficiencies and performance [In the last 2 years, an average of 90% of programs hit year end target] -
Vice President, Clinical OperationsSteward Health Care Dec 2019 - Jul 2021Dallas, Texas, Us-Responsible for strategic leadership of regional and national acute and post-acute clinical programs covering Steward’s 1.5 million lives-Manage over 100 clinical and non-clinical FTEs ($7+ million)-Present monthly and annual program performance data-Responsible for generating $10+ million in ACO savings-Partner with Network and Regional Presidents regularly to discuss and implement regional/national clinical strategy-Work closely with business unit to develop and manage program budgets, contracts, targets, and KPIs-Drive team employee satisfaction, engagement, and performance in a constantly evolving healthcare environment -
Executive Director, Clinical IntegrationSteward Health Care Jun 2019 - Dec 2019Dallas, Texas, Us-Responsible for strategic leadership and tactical execution of national clinical programs including, but not limited to, bundled payments and ambulatory care management programs for Steward's ACO population-Development and execution of a national post acute care strategy for over 30 hospitals in 10 states -Development of a national preferred home health agency network -Participation in the evaluation of Steward's current preferred skilled nursing facility network-Develop protocols and workflows for clinical staff around discharge disposition and chronic disease-Manage regional clinical teams (25+) across 7 states (including RNs and non-clinical telephonic staff)-Work closely with business team to analyze claims and real time data to inform strategic decisions-Present data and clinical outcomes regularly to hospital and regional leaders -
National Director Of Bundled PaymentsSteward Health Care Feb 2019 - Jun 2019Dallas, Texas, Us-Oversee BPCI-A care redesign efforts in over 80 bundles in 19 hospital across 7 states.-Manages a national clinical team comprised of regional RN managers, RN navigators, and post discharge coordinators.-Works in close collaboration with the BPCIA business team to present data and outcomes to hospital leadership, physicians, and other key members of the healthcare team(s) -
Program DirectorNortheastern University, Bouvé College Of Health Sciences Jun 2018 - Dec 2019Boston, Massachusetts, UsProgram director for the PA/NP Leadership and Management graduate certificate- the first of its kind in the country. The program is a collaboration between the Center for Healthcare Leadership and Management and Northeastern University. The curriculum offers a very specific set of competencies to PA/NP managers such as compliance, billing and reimbursement, and measuring your workforce. -
Assistant Clinical ProfessorNortheastern University Jan 2018 - Dec 2019Boston, Ma, Us -
Vascular/Endovascular Neurosurgical PaBrigham And Women'S Hospital Jun 2014 - Apr 2019UsJanuary 2017: Per diemJune 2014 - December 2016: Worked closely with Ali Aziz-Sultan, MD - Chief of the Divisions of Vascular & Endovascular Neurosurgery - not only in the clinical arena of patient care and procedures, but also in practice growth, marketing, website development, clinical trials, publications, and resident education.Co/Sub Investigator on 5 clinical trials involving endovascular treatment of aneurysms, stroke, and AVMs. -
Functional Neurosurgical Pa & ResearcherBrigham And Women'S Hospital Dec 2012 - Jun 2014UsIn her first year with the Brigham, Bianca was integral in the nearly 50% patient volume growth of the DBS program. With her organization and process implementation, the monthly DBS patient clinic evaluations quadrupled and the program began to develop referral sources not only from surrounding providers, but also across state lines. With her supplementary interest in health information dissemination via social media, Bianca was the key content contributor and driving force behind the launch of the patient oriented, informational website for Brigham DBS. In addition, working closely with Dr. Travis Tierney, the Director of Stereotactic & Functional Neurosurgery and Dr. Michael Hayes, a movement disorder specialist and Vice Chair of Neurology- as a co-investigator, Bianca played a significant role in getting IRB approval for two clinical trials. Clinical Responsibilities:-Facilitate inter-department navigation for neuroscience patients-Deep Brain Stimulation (DBS) device programming -OR support for DBS cases including first assist and physiological mapping-iPlan software use for pre-DBS case planning-Member of DBS Steering Committee and DBS Surgical Planning Committee -Provide clinical support for general and functional neurosurgical practice including seeing patients independently and in conjunction with supervising MD in clinic and ensuring all follow up services are coordinated-Daily communication with the inpatient team to ensure seamless, longitudinal care for all surgical patientsNon-Clinical Responsibilities:-Development of content for new DBS webpage and patient information packets-Development of Functional Neurosurgery practice -Foster relationships with referring physicians -Clinical research including grant applications and IRBs -
LecturerHarvard Medical School Nov 2013 - Apr 2019Boston, Ma, UsDepartment of NeurosurgeryResident and PA Educational/Training Series -
Senior DirectorCenter For Healthcare Leadership And Management Jan 2017 - Feb 2019Her responsibilities were two-fold at CHLM: advisory services and leadership and management curriculum development. In advisory services, Bianca worked closely with executives and service line leaders to better integrate PAs and NPs into their practice while considering patients, providers, finance and risk mitigation. In the program development arm of CHLM, Bianca built content, opportunities, and partnerships for PAs and NPs to develop and hone their leadership skills.
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Blogger, Nejm Journal WatchNejm Group Oct 2015 - Jun 2017Waltham, Ma, Ushttp://blogs.jwatch.org/frontlines-clinical-medicine/author/bbelcher/ -
Director At Large, Board MemberMassachusetts Association Of Physician Assistants (Mapa) Jul 2013 - Jun 2017Other duties include: Social Media Chair and Co-Leader of all PA Student events such as the Annual Student Leadership Camp
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Director Of Technology & Strategic Initiatives, Assistant Clinical ProfessorNortheastern University Mar 2016 - Jan 2017Boston, Ma, UsPhysician Assistant Program in the Bouve College of Health Sciences -
Adjunct Clinical FacultyNortheastern University Jan 2013 - Mar 2016Boston, Ma, UsNortheastern University Physician Assistant Program.Courses: Healthcare Delivery and Professional IssuesOther duties: Applicant Interviewer, Preceptor -
Director At Large, Board MemberAssociation Of Neurosurgical Physician Assistants Jul 2014 - Jun 2016Chair, Corporate Relations Ad Hoc Committee -
Freelance WriterGradschools.Com Nov 2013 - Dec 2014PA-related content expert for various online sources.
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FellowThe Albert Schweitzer Fellowship 2011 - 2012Boston, Ma, Us -
Board-Eligible OrthotistYankee Medical Aug 2007 - Jul 2008Responsibilities include assessment of my own patient load as well as formulation, implementation, and follow up of treatment plans as a Board-Eligible Orthotist. Duties also include giving professional in-services and local marketing.
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Orthotist - ResidentHanger Orthotics & Prosthetics Jun 2006 - May 2007
Bianca (Belcher) Duff, Mph, Pa-C Skills
Bianca (Belcher) Duff, Mph, Pa-C Education Details
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Northeastern UniversityPhysician Assistant -
Dartmouth CollegePublic Health -
University Of VermontPost Bacc Pre-Med -
University Of ConnecticutOrthotics & Prosthetics -
Colby CollegeInternational Studies
Frequently Asked Questions about Bianca (Belcher) Duff, Mph, Pa-C
What company does Bianca (Belcher) Duff, Mph, Pa-C work for?
Bianca (Belcher) Duff, Mph, Pa-C works for Mass General Brigham
What is Bianca (Belcher) Duff, Mph, Pa-C's role at the current company?
Bianca (Belcher) Duff, Mph, Pa-C's current role is Healthcare Executive, Advisor, Adjunct Professor.
What is Bianca (Belcher) Duff, Mph, Pa-C's email address?
Bianca (Belcher) Duff, Mph, Pa-C's email address is bi****@****spa.org
What is Bianca (Belcher) Duff, Mph, Pa-C's direct phone number?
Bianca (Belcher) Duff, Mph, Pa-C's direct phone number is (800) 843*****
What schools did Bianca (Belcher) Duff, Mph, Pa-C attend?
Bianca (Belcher) Duff, Mph, Pa-C attended Northeastern University, Dartmouth College, University Of Vermont, University Of Connecticut, Colby College.
What skills is Bianca (Belcher) Duff, Mph, Pa-C known for?
Bianca (Belcher) Duff, Mph, Pa-C has skills like Social Media, Health, Business Acumen, Clinical Research, Data Analysis, Spreadsheets, Business Analysis, Healthcare, Note Taking, Orthotics, Pivot Tables, Deep Brain Stimulation.
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